• Resolved TKList

    (@tklist)


    This last Customizr theme update crashed my wordpress site. This is all I get on the front and back ends:

    http://tklist.net

    Warning: require_once(/home/tklist5/public_html/wp-content/themes/customizr/inc/class-fire-widgets.php): failed to open stream: No such file or directory in /home/tklist5/public_html/wp-content/themes/customizr/inc/init.php on line 175

    Fatal error: require_once(): Failed opening required ‘/home/tklist5/public_html/wp-content/themes/customizr/inc/class-fire-widgets.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php:/home/tklist5/php’) in /home/tklist5/public_html/wp-content/themes/customizr/inc/init.php on line 175

Viewing 15 replies - 1 through 15 (of 37 total)
  • Theme Author presscustomizr

    (@nikeo)

    Hi, when I visited your home, I had no error message.
    Then I opened this post and could see the warning.

    After a browser refresh, everything displayed well.

    Do you use a specific cache plugin ?
    Or did you configure any cache feature on your host server ?

    Thanks

    Thread Starter TKList

    (@tklist)

    w3-total-cache

    Theme Author presscustomizr

    (@nikeo)

    Can you disable it and see if it solves the issue ?

    Thread Starter TKList

    (@tklist)

    I tried clearing my browser cache but I get nothing but that error.

    Thread Starter TKList

    (@tklist)

    Same problem.
    I renamed the w3 total cache directory is that good enough?

    Theme Author presscustomizr

    (@nikeo)

    that won’t be necessary if you’ve disabled it from your wp-admin.

    It seems that you miss this file on your server : https://themes.trac.wordpress.org/browser/customizr/3.3.28/inc/class-fire-widgets.php

    Can you quickly check if it is actually there? If not, can you try to activate a default theme, delete the customizr theme and reinstall it on your website ?
    (it can happen rarely that the theme upload process has some issue, when the wp.org servers are not all up to date).

    Thanks

    Thread Starter TKList

    (@tklist)

    Is there a better way to disable w3 total cache?

    Thread Starter TKList

    (@tklist)

    I can not get to my wp-admin. I only get that error.

    Thread Starter TKList

    (@tklist)

    The file is not there.

    Theme Author presscustomizr

    (@nikeo)

    ah, that is the problem then.
    you’ll want to re-install the theme manually on your server then…

    I think I have the same problem on jts.glezer.co.il (it’s my dev site):

    Warning: require_once(/home/yaagle/jts.glezer.co.il/wp-content/themes/customizr/inc/class-fire-widgets.php): failed to open stream: No such file or directory in /home/yaagle/jts.glezer.co.il/wp-content/themes/customizr/inc/init.php on line 175

    Fatal error: require_once(): Failed opening required ‘/home/yaagle/jts.glezer.co.il/wp-content/themes/customizr/inc/class-fire-widgets.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/yaagle/jts.glezer.co.il/wp-content/themes/customizr/inc/init.php on line 175

    I don’t have the mentioned file either.

    If it happened to me and to TKList, and I saw someone else with same problem – I think there’s a problem and not something local

    Thread Starter TKList

    (@tklist)

    That worked.

    Strange, why would updating through WordPress not install all files?

    after copying the file “https://themes.trac.wordpress.org/browser/customizr/3.3.28/inc/class-fire-widgets.php”

    got this message: Warning: array_merge(): Argument #1 is not an array in /home/yaagle/jts.glezer.co.il/wp-content/themes/customizr/inc/class-fire-utils_settings_map.php on line 256

    the only solution is to delete the theme and install manually?

    Theme Author presscustomizr

    (@nikeo)

    It happened in the past but it’s very rare.

    If other users report this issue, I’ll address the problem to the wp.org repo’s admins.

    Thanks for your help 🙂

Viewing 15 replies - 1 through 15 (of 37 total)

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