• Resolved Jens_K

    (@jens_k)


    I have an issue with the GCal Plugin after moving to annother host.

    On the development site, it all works fine.
    You can find it here: http://dieerste-kompanie.kochsiek.org/blog/

    On the live site, i get an error when loading the widget “connect() timed out! Please ensure your calendar ID is correct.”
    You can find it here: http://www.dieerste-kompanie.de/blog/

    The calendar ID is correct. The two sites are exact copies.

    – Check that you’ve updated to the most current version of the plugin.
    Wordpress 4.22
    Google Calendar Events 2.2.5

    – Review your individual GCal feed settings (and widget settings if used).
    Nothing seems to be wrong here.

    – Make sure your calendar ID is in the correct format.
    It is.

    – Make sure your calendar is set to public.
    It is.

    – Manually clear feed feed caches using links found in the settings.
    Already did this.

    – Test for theme and plugin conflicts.
    No conflicts to be found.

    – Review our documentation including the general questions.
    Checked that.

    Does your issue still exist? Feel free to submit a post in these forums, but please include the following:

    – Details, details. The more the better.
    Here we go.

    – Share your calendar ID and the public link for it.
    https://www.google.com/calendar/embed?src=q6mlbaq9emrus42pjga40tkndg%40group.calendar.google.com&ctz=Europe/Berlin
    http://www.dieerste-kompanie.de/gce_feed/kalendar/

    – Is your issue happening using a shortcode, widget or both?
    Widget.

    – Did your issue happen upon a fresh install of the plugin or an upgrade from a previous version (and which one)?
    Fresh install.

    – Take a screenshot of your feed and/or widget settings and link to it using a screen sharing service like Dropbox, Cloudup, or Jing/Screencast.
    http://dieerste-kompanie.kochsiek.org/gcal_settings.jpg

    – Paste in the shortcode and event builder content you’re using.
    I got nothing.

    – It’s extremely helpful if you can put up a test page (or multiple pages) and link the issue you’re having so we can take a look.
    Working here: http://dieerste-kompanie.kochsiek.org/blog/
    Not working here: http://www.dieerste-kompanie.de/blog/

    – Let us know if you’ve already tested for theme and plugin conflicts.
    As it’s working on the development site, i don’t think there are any conflicts.

    – Please don’t respond to a resolved topic. We’ll miss it. Start a new post or respond in an existing unresolved topic.
    Just started a new one 🙂

    https://wordpress.org/plugins/google-calendar-events/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Nick Young

    (@nickyoung87)

    On the live site do you have any sort of caching plugins installed? What host are you using?

    Thread Starter Jens_K

    (@jens_k)

    The list of installed Plugins on the live site can be found here:
    http://dieerste-kompanie.kochsiek.org/wp_plugins.jpg

    Actually, i don’t know what host the live site is on.
    I only manage this site with a friend and all i have are ftp and mysql credentials. I did contact the person responsible for the host, but haven’t heard back from him yet.

    What i know is this:
    OS: Linux (Linux odt 3.10.40 #1 SMP Thu May 15 12:18:58 UTC 2014 x86_64)
    MySQL-Version: 5.0.92-log
    PHP-Version: 5.2.17

    Plugin Contributor Nick Young

    (@nickyoung87)

    Have you got anything else figured out with this issue here or found out the host?

    Thread Starter Jens_K

    (@jens_k)

    Hi!

    No, still waiting on an answer from my contact person with the host …

    It’s not that big of an issue, but it bugs me a little 🙂
    Must have something to to with the new host … as it’s working ok on my development server.

    Plugin Contributor Nick Young

    (@nickyoung87)

    Yeah it definitely could be. Let me know when you have some more information and I will continue to help the best I can.

    Thanks!

    Plugin Contributor Nick Young

    (@nickyoung87)

    I am assuming this got resolved since there has not been a reply recently. Let us know if there is anything else we can do to help.

    Thanks!

    Thread Starter Jens_K

    (@jens_k)

    My contact person has changed “something”.
    Unfortunately he hasn’t yet told me what exactly … i know, it’s kind of weird 🙂

    But as it was obviously nothing related to the plugin but rather a misconfiguration of the server, this issue can be marked as resolved regarding WordPress …

    Thanks anyway for your support!

    Jens

Viewing 7 replies - 1 through 7 (of 7 total)

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