Can't access plugins or updates

  • Resolved monicaconey

    (@monicaconey)


    11 years, 4 months ago

    I cannot access the plugins or updates tab. It responds with a page not found. I am getting people sign up/register nonstop so somehow someone has this blocked so I cannot remove the plugin to register?? My site is ChiefExecutiveConnections.com. I do not do much to direct people to this site as most our business is by referrals so there is no reason all these yahoo email addresses are signing up. Help please.

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  • Chris Huff

    (@brochris)

    11 years, 4 months ago

    If that plugin is truly the problem, you can deactivate it by renaming it. You can usually do this via ftp or your hosting control panel. Just rename the plugin’s folder or main php file. Then access the WordPress plugins page. It should be deactivated at that point. Then you can rename the plugin so that it will appear in WordPress again, but it will remain deactivated until you activate it once again.

    Thread Starter monicaconey

    (@monicaconey)

    11 years, 4 months ago

    Thank you so much!

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