Getting error while import

flashmani,
Can you please try debugging the common issues following the link below ? https://nodedesk.zendesk.com/hc/en-us/articles/202330781

Also, if you can provide us more details like the complete shortcode you are using, complete error you are getting etc., it will be easier to help you out. Moreover, you can enable the debug log to check what might be causing the issue.