Bug with emails, and confirmation one

  • Resolved andynewby

    (@andynewby)


    11 years ago

    Hi,

    For some reason, the persons name if not being correctly replaced in the admin email, and “confirmation” one (sent to the person sending it);

    Dear %name%

    Thank you for contacting us

    We have received your message and will respond to you as soon as possible.

    It must be getting passed along, as I see this right below:

    Your Name: Andrew Newby

    Any suggestions? Cool plugin otherwise!

    https://wordpress.org/plugins/contact-form-builder/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor webdorado

    (@webdorado)

    11 years ago

    Dear Andy,

    Could you please provide us link to your form? We will check it out. Thank you.

    Thread Starter andynewby

    (@andynewby)

    11 years ago

    Thanks. You can see it here: http://steampunk-reviews.com/index.php/contact-page/

    TIA

    Plugin Contributor webdorado

    (@webdorado)

    11 years ago

    Dear user,

    Instead of using %name% option you should provide the identical name of the field, that is %Your Name%, so that the user name will be included within the email. Thank you.

    Thread Starter andynewby

    (@andynewby)

    11 years ago

    Hi,

    Ahhhh ok – I was not aware thats how it worked. I just assumed it was a standard tag 🙂 I’ll give that a go, and I’m sure it’ll work fine

    Thanks for your time!

    Andy

Viewing 4 replies - 1 through 4 (of 4 total)

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