install.php cannot connect to database

  • itlearner

    (@itlearner)


    18 years, 8 months ago

    Hi! My company’s website is hosted by a hosting service. I first called and the hosting service told me they’ve set up a MySQL database. PHP 4.3 is installed. I confirmed all the MySQL information with them 3 times. Then I uploaded all the WordPress files to http://www.mycompanydomain.org/blog/

    When I clicked on http://www.mycompanydomain.org/blog/wp-admin/install.php, I see the following message:

    —–

    Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure that you have typed the correct hostname?
    Are you sure that the database server is running?
    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    —–

    I called back the hosting company and explained what happened. All they said was that PHPadmin is disabled on the server, and I have to hard-code everything manually.

    Does that mean I have all the correct MySQL database information but install.php simply won’t run on the Internet Explorer broswer? Or does the hosting company not understand the situation and there is something wrong with the MySQL database setting?

    Thank you for reading my question.

Viewing 2 replies - 1 through 2 (of 2 total)
  • mrkingid

    (@mrkingid)

    18 years, 8 months ago

    double check your username, password and servername

    Thread Starter itlearner

    (@itlearner)

    18 years, 8 months ago

    Thank you mrkingid. My hosting company changed the FTP password last October and told me the password for the MySQL database passowrd should be the new FTP password. I typed in the new password and got the above connection error. However when I changed the MySQL password to the old FTP password, the install.php actually worked partially.

    I can see the intro message and a link to “First Step”. However I also received the following error message:

    —

    PHP Warning: is_readable() [function.is-readable]: Unable to access e:\webppliance\conf\domains\domainname\Inetpub\wwwroot\blog/wp-includes/languages/en_US.mo in e:\webppliance\conf\domains\domainname\Inetpub\wwwroot\blog\wp-includes\l10n.php on line 69 PHP Warning: is_readable() [function.is-readable]: Unable to access e:\webppliance\conf\domains\domainname\Inetpub\wwwroot\blog/wp-includes/languages/.php in e:\webppliance\conf\domains\domainname\Inetpub\wwwroot\blog\wp-settings.php on line 243 PHP Warning: Cannot modify header information – headers already sent in e:\webppliance\conf\domains\domainname\Inetpub\wwwroot\blog\wp-admin\install.php on line 15
    —

    Is it safe to start clicking on step 1 and set up? Or should I try to make the errors go away first?

Viewing 2 replies - 1 through 2 (of 2 total)

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