API connection unsuccessful

  • Resolved tasker204

    (@tasker204)


    11 years ago

    I have installed the plugin, and added my API Key to the media setting page, but I can’t connect to the API. I get this message on the media settings page:

    API connection unsuccessful

    I have confirmed that my server has cURL enabled.
    What am i missing?

    Thanks

    https://wordpress.org/plugins/tiny-compress-images/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author TinyPNG

    (@tinypng)

    11 years ago

    Unfortunately the error reporting is not very helpful here. But you can find out what goes wrong by attempting to compress one image. You can do this by going to your media library and hitting “Compress” on one of your images, or uploading a new one. You should see a more descriptive message. Can you see what the reported error is?

    Plugin Author TinyPNG

    (@tinypng)

    11 years ago

    Hi,

    Any information on the error message?
    Thanks!

    Thread Starter tasker204

    (@tasker204)

    11 years ago

    Unfortunately I was not getting any error messages.

    I think I realized what was happening though. I was testing this on my staging server which is protected by HTTP AUTH.

    When I tried on my my production server, everything was fine.

    Thanks

    Plugin Author TinyPNG

    (@tinypng)

    11 years ago

    Great to hear that it is working!

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: TinyPNG
  • Last activity: 11 years ago
  • Status: resolved