That email kind of looks like the email that is supposed to go to you — the notification to the wordpress admin user that tells him what the web surfer downloaded.
So, to be clear, there are 2 emails that are sent whenever someone signs up to download a file from your page, as long as you selected “Both” or “Email” and not “Inline”.
One email goes to the email address that the web surfer typed into the form. That email would have a link in it that the user could click to download the file.
The other email goes to the wordpress admin email address (typically you). Or, it might go somewhere else, depending on what you put into the bottom section of your Contact Form 7 form that you created. The “To:” there is where the this email will get sent. This email is the notification email to let the admin know some web surfer filled out the form and downloaded something.
It’s hard to say for sure, but it kind of looks like it’s sending the notification email to the email address that the web surfer typed in. Maybe this could happen if you put [your-email] in that To: field in your CF7 form. .. not sure. Check for that and see. Or, if that doesn’t make sense to you, then just turn on the Attachments option in the EBD settings and do your test again & then look at the email you get — if it has an attachment then that’s the email for the web surfer & you have some other problem. If it doesn’t have the attachment, then that’s the notification email (probably) and you have something whacky in your setup.
Hi dtynan,
Thanks for looking at it.
I’ve enabled both e-mails Mail and Mail (2) in Contact Form 7. None of them takes anything from email template in EBD #9.1.
One of the e-mails has “The downloaded file name: [file_name]” at the end, where [file_name] is correct file name that should be downloaded and as it is shown in direct link option.
There are no attachments added as well.
Is there anything I should write in Contact Form 7 mail forms so it would take info from EBD template?
I’ve changed both email addresses to [your-email] now, so both e-mails are sent to user email.
I guess there is an option to create a new contact form with manual e-mail text for each download and skip EBD, since i do not have much of them. But I would like to avoid that for less of the mess in the future.
In the form that you create in Contact Form 7:
you should be using the box labeled “Form”. In that box you put the HTML that will be displayed to web surfers. This will say something about entering your name and email address to download a file. It should be using the [your-name] and [your-email] tags in there.
you should also be using the box labeled “Mail”. That is where the settings for “notification email” go. This is the email that is supposed to go to you, the wordpress administrator.The web surfer does not get that email. In the “To:” you should have like your wordpress admin email or something like that. The “Message Body” should say something about it being a notification email that some user has signed up to download the file. It can use [your-name] and [your-email] in there & that will display whatever the user typed into those fields on the form on the website. You can put [your-message] in there, which will list which file was downloaded by the user.
you should not be using the box labeled “Mail 2”.
The other email that gets sent goes out from EBD. It gets sent to whatever email address the user entered on the form. If that email is getting out and there is a problem with the text on it, then I think you need to explain what’s wrong again (or make sure your test page is working). If that email isn’t getting out (it never shows up), then you have a mail delivery/setup thing, like a lot of people on here. You can either set up SMTP or, as a test, you might try entering your wordpress admin email address in the form & see if the email will go through that way (then you would get 2 there – that one, and the notification one .. if only one comes through, it’s probably the notification one).
