Hi,
Please contact us through the contact form and provide URL of your website.
Hello.
Also – please be advised that it will show same error message – “invalid email address” – if email address is already exists. Please tell me – if this is your email address – does user in admin area -> Users list with such email already exists?
If email already exists, then it should not display an error….. rather something like “your email already exists”. Whats the point of causing disappointment to a visitor, that too a registered one.
The main problem here with wordpress configuration is the plugin does not recognize an existing subscriber and the popup which should not re-appear to subscribers keeps popping up as we use “Until user makes an action” setting under “Whom to show”.
This is really frustrating for an existing subscriber as once he/she deletes the cookies, there is no way the popup can be removed and keeps popping up, inspite of the fact that they are registered.
I hope there’s a solution for this problem as we fear a risk of losing valued visitors just out of disappointment. The plugin is really nice and we do not want to discontinue because of a fixable problem…..
Please revert soon.
Thanks in advance.
Hello.
We created plugin to show only one error message – invalid email – for cases if email is really invalid, and if it is already exist – to exclude issue when hackers will try to use our solution to detect – what emails is exists in your database. That’s why it is working in this way.
But we will create special new feature in next release – redirect link for already subscribed users, it is described in this topic https://wordpress.org/support/topic/redirect-if-user-already-subscribed?replies=4 , I think you can use it – to redirect already subscribed users for example to login page, and disable show PopUp for logged-in users. Please tell me – will this feature satisfy your needs?
