Database cache issue, or theme problem?

  • ED_3

    (@ed_3)


    11 years ago

    Hello, my site is not yet live, but I would like to know if the following problem sounds like a WordPress database cache issue or a WordPress installation issue, as opposed to a theme issue. I understand that paid themes are not supported here. But I don’t think this is a theme issue.

    I’m using the Genesis-sample child theme. I changed the function .php file to allow for a logo image to be added via the dashboad, and it worked just fine. I changed my mind and removed that code, restoring the php exactly as it had been before. But now, the logo still shows, even when I have the theme’s ‘dynamic text box’ checked, which calls for the site title and description to display instead of a logo. Here is what makes me wonder if this is a wordpress installation issue–

    To troubleshoot, I created a new folder, named it ‘Genesis-sample4’, copied the original sample theme’s files and used ‘Genesis-sample4’ as the new name, and uploaded it. The exact same files work properly. Only the name was changed.

    So, it seemed as if something was wrong with the original ‘Genesis-sample’ folder.

    So next, I copied the original ‘Genesis-sample’ folder and its contents — the problematic one that displays the logo even when the ‘dynamic text box’ is checked–did not rename anything, and uploaded it to a different WordPress installation. It works perfectly.

    I went back to the original site and re-installed Genesis and the Genesis-sample theme. No luck, the logo still shows.

    I am using a PC, Windows 7, and tested in Chrome 42.0.2311.90 m and Firefox 37.0.1.

    So, does this sound like there is a cache issue in the WordPress database and if so, how would I change it? ( I am not leery of going into the database.)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tomas

    (@zhuyi)

    11 years ago

    Not sure do you installed a cache plugin, or do you enabled cache? If you are using some hosting which support cache in their hosting level, it need a little hours to update their cache, however in this case you can disable or refresh cache in CPanel or any other place.

    Sometimes….., you can just remove your cache in your browser… 🙂

    Thread Starter ED_3

    (@ed_3)

    11 years ago

    Hi Thomas,

    Thanks so much for your help. I don’t have a cache plugin, but I think I will get one. So, it turns out that it was something stuck in the database. I went to wp_options, selected browse, started looking through everything and found the theme_mods_ related to the theme that would not display site-title and description.

    I think it was theme_mods_genesis-sample. I deleted it (along with other theme_mods that I didn’t want, but I think theme_mods_genesis-sample was the one that was preventing the title and description from showing). The title and description show now, as they did before.

    Also, I saw another one called theme_mods_ tempraryrename. I can’t remember if I deleted that one as well, but thought I would mention it anyway–just in case.

    Thanks again and now I am off to look into the cache plugins.

Viewing 2 replies - 1 through 2 (of 2 total)

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