Malware removal

  • andyandy

    (@androidandreas)


    11 years ago

    I have been told by technical support at my host (iPage) that my site is infected with malware.

    I thought I had paid for a product that secured the site against malware attacks, but in fact they had sold me a product that is only good for the last seven days – backing up from this is the infection is older than seven days is apparently no use now as the infection is older than that.

    They suggested I recreate the site form scratch but I am not willing to dot hat as it would take far too long.

    Is there a way to remove malware myself (and keep the site safe?)

Viewing 4 replies - 1 through 4 (of 4 total)
  • martcol

    (@hotmale)

    11 years ago

    There is advice and other resources here:

    https://codex.wordpress.org/FAQ_My_site_was_hacked

    And you might like to consider this:

    http://codex.wordpress.org/Hardening_WordPress

    Thread Starter andyandy

    (@androidandreas)

    11 years ago

    Thankyou, I will check these out.

    It seems that I am paying for a virtually useless “security” product from iPage.

    Lalit Nagrath

    (@laliz)

    11 years ago

    You can clean it yourself too,just need to locate the malware and remove infected code.

    EDIT:download the last backup and run it through some malware checker, as i am not on windows and dont require a Virus scanner, i use online website like https://www.virustotal.com/ to scan for any infection, make a zip of your files and upload it to check there.

    creating from scratch is hard,you can ask hosting for a older backup from the date you suspect website was hacked and try restoring it.

    Thread Starter andyandy

    (@androidandreas)

    11 years ago

    Hi Laliz

    Thanks for the advice.

    After looking at threads on downloading my WordPress site I have now installed Apache.

    I installed the Sucuri plug in yesterday and what is already becoming clear is that there are a hell of a lot of attempted hacks going on.

Viewing 4 replies - 1 through 4 (of 4 total)

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