• Resolved KTS915

    (@kts915)


    I manage support tickets on my sites using a plugin called Sola Support Tickets.

    This creates permalinks for tickets in the form /support-tickets/name-of-support-ticket

    The first reply to such a ticket has a permalink in the form /ticket-response/reply-to-name-of-support-ticket

    Subsequent replies to the same ticket have permalinks in the form /ticket-response/reply-to-name-of-support-ticket-2, /ticket-response/reply-to-name-of-support-ticket-3, etc.

    I don’t know if it’s possible, but what I’d like to be able to do is to redirect all replies to a ticket to the ticket itself. I have tried various permutations, but I can’t get anything to work.

    Could you suggest what I might try for the source and target URLs, please?

    https://wordpress.org/plugins/wp-redirects/

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