Hi Ladyfyre,
Sorry to hear about the issues. It does sound like there is a conflict somewhere. Would you mind emailing me with temporary login info so I can test? My email is justin [at] fastlinemedia [dot] com.
Thanks,
Justin
Thank you Justin, I really appreciate your offer of help. I am just in the middle of ftp-ing a copy of BB from my local install after deleting it this time from FTP just to check incase any files had become corrupted.
I’m just about to send you a login on the email you listed,
Cheers,
Angela
Hi Justin,
Just checking to see if you got my email? The website is https://www.bijoubyte.co.uk the BB layout is on my home page but it has stopped responding on any new page or post too.
I have not changed anything on my theme or installed any new plugins.
Just updated WP and some plugins yesterday but I think BB was working for a little while after doing so although I’m not 100% sure.
It is a newish website and there’s not much on it as I haven’t had the time to work on it.
plugins in use:
Beaver Builder Plugin (Lite Version)
Black Studio TinyMCE Widget
Cookie Notice
Custom blogger Images
Custom Login Page Customizer
GMO Go to Top
Jetpack by WordPress.com
Limit Login Attempts
Product Enquiry for WooCommerce
Simple Sitemap
Speed Booster Pack
SSL Insecure Content Fixer
WooCommerce
WooCommerce Admin Bar Addition
WooCommerce Coming Soon
WooCommerce Jetpack
WooCommerce Menu Cart
WooCommerce Payment Methods
WordPress HTTPS
WordPress SEO
nothing else installed.
Thank you,
Angela
hmm disabled all of the plugins and BB is now working fine, re enabling them one at a time and GMO Go to Top is definitely a conflict with BB. will report back if I find any others conflicting.
Just marking this issue as resolved now thank you
Angela