Error 404

  • kmj

    (@kmj)


    11 years, 3 months ago

    Hi there,

    I just upgraded to the latest version on Moesia, but am encountering a problem:
    I can see my front page, but when I click on any of the other pages in the menu, I get the following error (I am translating from the message which appears in French):

    Error 404 – Not found
    This file was not found. This could be a technical error. Please try again later. If you cannot access this file after a few tries, it means it has been deleted.

    What is strange is that the pages still exist, as does the menu… I even deleted the pages and menu and rebuilt them, but they still showed the same error message. I also imported types once again (which may have been totally useless but felt like a very professional thing to do. You can probably tell that this isn’t my day job 😉 Anyway, I’m stumped.

    Thanks in advance for any light you could shed on the situation!

    PS- the site is in maintenance mode, but I would be happy to give access info via email if someone would care to take a look…

Viewing 9 replies - 1 through 9 (of 9 total)
  • WPyogi

    (@wpyogi)

    11 years, 3 months ago

    Try resetting your permalinks – go to Settings > Permalinks and press SAVE.

    Thread Starter kmj

    (@kmj)

    11 years, 3 months ago

    Forgot to add that I am not using any translation plug-ins; I’m building the site with the french version of wp.

    Thread Starter kmj

    (@kmj)

    11 years, 3 months ago

    Thanks for the VERY quick reply!
    I followed your instructions, WPyogi, but it doesn’t seem to change anything. FYI, just in case it makes a difference, the only thing selected under “Most common settings” (again, it’s a translation, but must be something like that) is “article name”.

    Marko Dimitrijević

    (@dimikjones)

    11 years, 3 months ago

    Hi kmj, I am sorry for telling you to create new topic, but in that way more people will look at your problem.

    Have you maybe make changes to .htaccess file, and you can disable total cache plugin if you ar using one?

    I am awful with french but I can try if you create admin user for me, below is my email.

    dimi[@]diwebdeveloper.com (just without []) 😉

    Thread Starter kmj

    (@kmj)

    11 years, 3 months ago

    Thanks so much for your help!
    I’ve sent you the login information.
    As for your suggestions, I am quite sure I haven’t changed the .htaccess file, and am not using a cache plugin.

    Marko Dimitrijević

    (@dimikjones)

    11 years, 3 months ago

    Hi, I looked your settings. I set permalinks to default settings and now it is working. Below is message in franch when you try to change settings. Basicly it means that WP don’t have permision to write to .htaccess file and you should do it manualy.

    Si vous aviez les droits en écriture sur le fichier .htaccess, nous pourrions faire cela automatiquement. Ce n’est pas le cas, donc voici les règles de réécriture que vous devrez mettre dans votre fichier .htaccess. Cliquez sur le champ et appuyez sur Ctrl-a pour tout sélectionner.

    So options are to do it manually, or try change permission on that file or check with your host if does your Apache server have the rewrite_module on.

    Thread Starter kmj

    (@kmj)

    11 years, 3 months ago

    Oh wow. You are my hero. Can’t thank you enough!

    Thread Starter kmj

    (@kmj)

    11 years, 3 months ago

    Before marking this issue as resolved, I just had one more question.
    First of all, thanks for the info. I read this and then found the .htaccess file with filezilla and changed the numeric values to 666 (which, if I understand correctly, I should change back to 644 when the site is finished).

    But I am having another problem, although it may be unrelated (if it turns out it is, I can start a new thread): none of my page edits seem to save.

    I read here about similar issues, but two things make me a little hesitant to try this.
    First, the post is 6 years old 🙁
    Second, I DO have a .htaccess file, but it is not IN my wp-admin folder. If I were to make the changes noted above which suggest creating a text file and renaming it within the wp-admin file, should I delete the .htaccess file that is not that folder?

    Thanks for your advice!

    Marko Dimitrijević

    (@dimikjones)

    11 years, 3 months ago

    Hi, .htaccess file for WP should be in WP installation folder, if it is your host root folder then it is usually home or maybe public_html folder. If WP installation is in separate folder look inside it. You can always download and open file to check it if it have lines like

    # BEGIN WordPress

# END WordPress

    then it is the right one. On hosting account you can have multiple .htaccess files for different things.

    If problem with saving persist you should contact your hosting provider about it. They usually resolve these kind of things for you.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Error 404’ is closed to new replies.