Cant uninstall plugin

  • Resolved GlitterMama

    (@glittermama)


    11 years ago

    Hi I installed Google Analytics plugin but it would’nt let me activate it. It says ‘Plugin could not be activated because it triggered a fatal error.’
    So I tried to uninstall it and it just goes to a white screen and i can;t get rid of the plugin now? Any suggestions?
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Bill

    (@chubbycrow)

    11 years ago

    If you can’t access your admin pages, you’ll need to use an FTP client (like FileZilla), or your host’s cpanel (or File Manager) and navigate to the plugin on the server.

    In your WP installation there, find wp-content/plugins and delete that Google Analytics plugin folder. That will hopefully allow you to get back into WP admin.

    Thread Starter GlitterMama

    (@glittermama)

    11 years ago

    Ah that’s what I thought but wasn’t sure how complicated it would be. I should be able to manage that. Thanks Bill! 🙂

    Bill

    (@chubbycrow)

    11 years ago

    You’re welcome! Let us know how it goes.

    Thread Starter GlitterMama

    (@glittermama)

    11 years ago

    Did it through my hosts cpanel and it worked perfect! Didn’t even know you could do that! Still learning! Thanks a million, really appreciate it!

    Bill

    (@chubbycrow)

    11 years ago

    Good work! Glad you got it fixed.

Viewing 5 replies - 1 through 5 (of 5 total)

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