Changed Server and Now NextGen Gallary doesn't work

  • Resolved naruhodo007

    (@naruhodo007)


    11 years ago

    After I had my hosting service provider move my site to a better server the NextGen Gallary plugin isn’t working. This is the error that I’m getting when trying to upload an image.

    Add Gallery / Images
    Upload Images

    You browser doesn’t have Flash, Silverlight, HTML5, or HTML4 support.

    Import Folder

    Select a folder to import. The folder name will be used as the title of the gallery.

    Also, there is no NextGEN icon on the ribbon when editing posts and I can’t edit old NextGen galleries. I can go into Manage Galleries, but all other pages, except for the Add Gallery / Image, loads a blank screen (e.g. Other Options, Gallery Settings, etc.)

    I have checked the folder permissions, deleted the plugin and redownloaded and activited and I still get the error from above. I’m using the most up-to-date browser (Chrome Version 39.0.2171.99 m), Photocrati NextGEN version 2.0.79, Photocrati NextGEN Plus version 1.1.13 and WordPress 4.1.1. I haven’t tried to re-install WordPress 4.1.1, but thought I’d ask the community to see if anyone else can help.

    I’m having my hosting company look at a few things to help with the issue, but if anyone else has a solution for me that would be great!

    Thanks!

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter naruhodo007

    (@naruhodo007)

    11 years ago

    Also, I’ve deactivated all plugins except for NextGEN Gallery and still had the above issues. Any information you can provide would be helpful.

    Thanks in advance,

    Thread Starter naruhodo007

    (@naruhodo007)

    11 years ago

    The Hosting Service company has found the issue. The folders were being directed to the wrong location (previous server).

    Fist pump!

    Plugin Contributor photocrati

    (@photocrati)

    11 years ago

    @naruhodo007 – Thanks for the updates!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)

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