Hey there,
What page is WordPress asking for FTP details on? Is it in /wp-admin/, on a specific page, or just accessing the root?
Thanks for taking the time to respond to my issue!
I can log in to wordpress and add a page deactivate and activate plugins.
BUT i CAN’T UPDATE OR ADD A NEW plugin. This is where it asks me to FTP Login credentials
Okay, great. The reason WordPress asks for FTP details at this point is because it needs access to your host in order to update/add the files.
What happens when you put in your FTP details?
i cant enter them. the input fields are greyed out/disabled. I tried to edit my wp-config.php file and hard coding the ftp credentials but even when i do this the ftp error message does not go away.
I also tried define('FS_METHOD','direct');
but this i could only get so far, this actually tries to update the plugins but it doesnt update them. a error says that it can’t overwrite the existing plugin or the plugin folder already exists.
Looks like this topic might be relevant:
https://wordpress.org/support/topic/admin-panel-connection-info-grayed-out?replies=2
By removing the lines all together, the input sections were not grayed out anymore.
/** FTP SETTINGS FOR AUTO-UPDATE */
define(‘FTP_HOST’, ‘localhost’);
define(‘FTP_USER’, ‘ftp_id’);
define(‘FTP_PASS’, ‘ftp_password’);
Try removing the lines completely in wp-config.php and see if it helps. Remember to backup the file before doing so!
i did try this and it is still grey. i also tried the plugin called ‘FTP ACCESS’ but no luck.
This might be an obvious question, but you’re definitely logged into the site as an administrator, right?
If so I may have exhausted my thoughts on this, sorry!
Yes, i am! I am not too sure what is going on. Might have to have someone else check it out. 🙁
Had a bit more of a look, and found this thread…
https://wordpress.org/support/topic/how-to-edit-ftp-info?replies=4
Which might be of use.
i figured out the issue and resolved it
Dailyreup what did it turn out to be?
Dailyreup,
Could you pls let us know the issue and how u resolved it? Im having the exact same issue right now. 😐
