A 403 Forbidden error is returned when trying to access your main domain. Fix that problem first. Do you have a “deny from all” entry in your htaccess or something?
Thanks for answering
No, I don’t have anything like that in my htacess file. I’ve added a test html file to the root, which works fine (at ericheipert.com: “Erich’s site to return soon”)
No data is returned when trying to access your blog. There is nothing to troubleshoot. I see your Forbidden error is gone because you added a test file.
You are going to have to debug. You may be getting a fatal error, but why is unknown.
Put this in your wp-config.php file:
define( 'WP_DEBUG', true );
http://codex.wordpress.org/WP_DEBUG
Then maybe it will output an error message or something you can use to find the problem.
I have done that – and also set up an error log – and get no errors. Yesterday at some point the log was showing the following – but no longer shows any errors.
1426529718: /hermes/bosnaweb08a/b2676/ipg.ericheipertcom/ssv3_payload_extractor-7jmlrkxm4s.php startup
1426530987: /hermes/bosnaweb08a/b2676/ipg.ericheipertcom/ssv3_removal_payload-sYKrW9XE8R.php startup
https://wordpress.org/support/topic/after-multisite-install-i-get-a-blank-screen-when-i-try-to-access-netwook-admin?replies=10
Did you install any plugins? That “ssv3_payload_extractor” is something that others are reporting seeing when they have problems. I am not sure what it is at this time.
The warning message I was getting for awhile yesterday when I opened WordPress admin is below. Since it was related to line 65 in wp-settings.php, I commented out the lines listed below but it didn’t help, so I put them back as before. Now I no longer get the error message (although the site still doesn’t work).
I may have had a cache plugin in the past, but haven’t used one lately. All my plugins are deactivated and I haven’t installed any new ones.
lines 64 and 65:
if ( WP_CACHE )
WP_DEBUG ? include( WP_CONTENT_DIR . ‘/advanced-cache.php’ ) : @include( WP_CONTENT_DIR . ‘/advanced-cache.php’ );
Warning messages
Warning: include(/hermes/bosnaweb08a/b2676/ipg.ericheipertcom/eedevsub/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /hermes/bosnaweb08a/b2676/ipg.ericheipertcom/eedevsub/wp-settings.php on line 65
Warning: include(): Failed opening ‘/hermes/bosnaweb08a/b2676/ipg.ericheipertcom/eedevsub/wp-content/advanced-cache.php’ for inclusion (include_path=’.:/usr/local/lib/php-5.3.13/lib/php’) in /hermes/bosnaweb08a/b2676/ipg.ericheipertcom/eedevsub/wp-settings.php on line 65
Warning: Cannot modify header information – headers already sent by (output started at /hermes/bosnaweb08a/b2676/ipg.ericheipertcom/eedevsub/wp-settings.php:65) in /hermes/bosnaweb08a/b2676/ipg.ericheipertcom/eedevsub/wp-includes/pluggable.php on line 1178
lines from pluggable.php
(Line 1178 is the ‘header’ line below)
if ( ! $location )
return false;
$location = wp_sanitize_redirect($location);
if ( !$is_IIS && php_sapi_name() != ‘cgi-fcgi’ )
status_header($status); // This causes problems on IIS and some FastCGI setups
header(“Location: $location”, true, $status);
return true;
Look in wp-config.php for define('WP_CACHE', true); and remove it or comment it out. Sounds like you may have been using a caching plugin without copying advanced-cache.php into wp-content.
Thanks for the suggestion
I found /**define(‘WP_CACHE’, TRUE);*/ in the file, but it was already commented out. I deleted it for good measure, but that didn’t help.
Thank you all for your help. It turned out to be a permissions issue that iPage (the host) has fixed.
