Subscribers are not receiving new posts

  • rahavens

    (@rahavens)


    11 years, 2 months ago

    I’ve setup an account with Mailchimp. Installed the ‘Mailchimp for WordPress’ plugin. Subscribers were receiving emails of new posts and now they are not. I’ve submitted a help ticket with Mailchimp but have received no response (its been 36 hours). Could this be a WordPress+Mailchimp issue, are they not friends?

    I’m new to all of it and could really, really use some help. I’m using the ‘Adelle’ template if that matters.

    My blog is http://www.healthykindness.com

    I appreciate your help and will send GREAT karma to anyone that can give me successful instructions for repair. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • tjmarsh

    (@tjmarsh)

    11 years, 2 months ago

    I love your blog.

    When did you start receiving this issue? After upgrading your blog?

    Thread Starter rahavens

    (@rahavens)

    11 years, 2 months ago

    Thanks! I honestly don’t recall ‘upgrading’ but this glitch started 2 weeks ago. I only became aware of it because one of my subscribers asked when I was going to post again.

    Thread Starter rahavens

    (@rahavens)

    11 years, 2 months ago

    Anything that can help fix this issue?

    WPyogi

    (@wpyogi)

    11 years, 2 months ago

    EDITED – see below

    Jay Versluis

    (@versluis)

    11 years, 2 months ago

    The Mailchimp for WordPress plugin only lets users sign up to your Mailchimp newsletter, and as such, when you send a campaign with Mailchimp, users will receive an email from Mailchimp, not from your website.

    What the plugin does not do however is send out an email when you create a new post. Other means are necessary to make this happen (JetPack and Feedburner can both do this).

    It’s very confusing indeed because your readers will have to sign up twice: once for your newsletter, and once for receiving new posts via email. If your readers were once receiving emails when you created a new post, it was not via the Mailchimp plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

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