404 error on every page

  • amiddayinmay

    (@amiddayinmay)


    11 years, 1 month ago

    Hi there,
    A friend of mine has asked me to help her sort out her website, web address is: http://www.susanjoycoombes.com

    And every single page including the admin login page is simply coming up with 404. Any suggestions on where to start fixing this? She does have Backup Buddy on her site, but I cannot find a way to use the ‘ImportBuddy’ unless you can login to the dashboard!

    Any ideas on where to start would be greatly appreciated!

    Thanks so much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kailan Wyatt

    (@b4ucode)

    11 years, 1 month ago

    I have taken a look at your site but so far no page has been responsive. I assume this may have something to do with the htaccess file. Please check the .htaccess file in the root of the site folder and look for any signs of a redirection to a 404

    Moderator t-p

    (@t-p)

    11 years, 1 month ago

    404 indicates failure to communicate with the server.
    – it could be configuration issue
    – it could be memory issue
    – it could be permalinks issue, try reviewing this: How to fix 404 error when using Pretty Permalinks?
    – it could be optimization issue
    – it could be a conflict with plugin: try resetting the plugin folder
    – it could be a conflict with theme: try switching to the default theme for a moment via FTP and see if that resolves the issue.
    – check for .htaccess file presence and check if the default wordpress mod-rewrite code is there or not. There are times when .htaccess file is not writeable or gotten deleted
    – Check the server error log for your hosting account for any specific error message. Ask your webhost for assistance to locate them.

    Thread Starter amiddayinmay

    (@amiddayinmay)

    11 years, 1 month ago

    Thanks @b4ucode, the .htaccess file simply shows:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    I’ll work through your suggestions thanks @tara

Viewing 3 replies - 1 through 3 (of 3 total)

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