hey there
i just visited both of your installs. the good news is there are no errors and things are not visually misaligned, so we likely are dealing with a css issue only.
what are the symptoms you see that are messed up?
according to the theme author (on a banner on their site here) theme updates are on there way. have you already applied these?
also, in addition to this thread, it’s probably worth posting on the theme autor’s support forum for the esell theme here: http://forum.insertcart.com/viewforum.php?f=6 as it is a commercial product
First,
Thanks for your quick support.
I didn’t run any theme updates.
Is there anyway to get the css back? Our back up was the testing site.
Sounds like you might be correct about it only being the css.
Actually, I just checked, and most of the pages have gone back to the original coding in the theme editor.
nice! so it’s ok now? maybe that was wp super cache doing a preload inbetween…
as for getting back the old css, it’s worth using a child theme to preserve your customizations when a theme update arrives from the theme author. there are some plugins that can help you set one up. do you have any backups you can restore from? there are lots of great backup plugins available and i highly recommend using them as a way of snapshotting your wordpress installs. if you want any help with these let us know
if you need anything else just let us know!
It does not seem to be fixed. I was able to use a back up I had of the folder structure and recreate the site, but it happened again.
What could be causing this? Everything I change in the html/php/css goes back to what it was before I started with the exception of content with-in theme options. I am using the esell theme.
It just reverted back again. Any support would be awesome, thanks.
Can anyone help me with this?
Everything I change in the html/php/css goes back to what it was before I started with the exception of content with-in theme options
Looks like you have a caching plugin – SuperCache – try clearing the cache.
Okay, I tried clearing the cache and I also tried deactivating the plugin SuperCache. I then reloading my code to each page to recreate the site, and it changed back again to the old format.
I do not think SuperCache was the issue here. The site still will not keep any changes.
Have you tried deactivating ALL plugins and switching to a default theme (twentyfifteen) to see if that makes any difference.
It’s also possible it could be something on the server/hosting – have you checked with them?
UPDATE:
I have tried your suggestions.
* Deactivating all plugins (did not work)
* Checked server hosting and disabled automatic updates (did not work)
— I have multiple WordPress themes installed on different sites with-in the same hosting account and none change like this.
* I have tried creating a child theme and with great success the changes in theme editor with-in the parent theme still do not hold.
— I have tried editing using NotePad++ and uploading them in multiple different ways using FileZilla and other tools provided by my hosing account.
* Deleted and reinstalled completely fresh (did not work)
All end-results come up the same. Any changes made with-in the theme editor or ‘uploading files one by one (which results in fatal errors sometimes, but this in not the issue.)’ do not stay.
If I make a change, and make the site look how I want, with-in a couple hours sometimes less sometimes more, all and ONLY files with-in theme editor including .css change back to as if I made no change.
I’m looking completely dumb in front of my client and would like to get this resolved.
Does anyone else have this issue?
