Can't access our WordPress website – White Screen

  • soireefavors

    (@soireefavors)


    11 years, 2 months ago

    We were working on installing a WooCommerce category buttons plug-in and something happened with the CSS. Now we can’t log-in to our dashboard at all. It is only showing a white page. Do you know of any solutions that could help this issue? Or someone else we can contact?

    Any help would be greatly appreciated!

    Thank you,
    Brittany

Viewing 1 replies (of 1 total)
  • bernbe01

    (@bernbe01)

    11 years, 2 months ago

    are you able to ftp in and remove the new plugin temporarily?

    it would be in wp-content/plugins/{new plugin name}

    back that whole folder up to you local machine and then delete it from the server

    did both the front end and back end go down?

Viewing 1 replies (of 1 total)

The topic ‘Can't access our WordPress website – White Screen’ is closed to new replies.

Tags