Pro version installed but not recognised by WP

  • RichParks

    (@richparks)


    11 years, 2 months ago

    I’ve paid for & installed (via zip) the pro version as I needed a few of the options it makes available and it’s cheap!

    However, when I come to try to use those options it tells me that those options are not available in the free version. The version I installed is the one pushed out during purchase. I have cleared my cache using WP Super Cache.

    Ideas?

    Thanks

    https://wordpress.org/plugins/slider-image/

Viewing 3 replies - 1 through 3 (of 3 total)
  • support-huge-it

    (@support-huge-it)

    11 years, 2 months ago

    Hello
    Dear user it sometimes happen, just try to delete and install the file again
    anyway it saves your changes, if you press top save button.
    But with re-installation you can also get rid of “free version” notification

    4travelersonly

    (@4travelersonly)

    11 years, 2 months ago

    I have the same problem and have re-installed it and get the same thing.

    support-huge-it

    (@support-huge-it)

    11 years, 2 months ago

    here is the steps please make sure you made the same
    1) delete free version
    2) Plugins>addnew>upload plugin
    3)choose the zip file that you got
    4)install+activate
    5)ctrl+f5 To clean cache files
    After all try to change anything in General Options and press “save” all should be saved

Viewing 3 replies - 1 through 3 (of 3 total)

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