UpdraftPlus doesn't create a backup
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Hello,
although UpdraftPlus is set to create a backup on a daily basis (what worked a few times), it doesn’t work. Last backup was in january. When I start the backup job manually, it just tries to restart the job, but still doesn’t work.
Any ideas?
regards
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Hi,
Sounds like the scheduler in your WP install is broken; take a look at this article: http://updraftplus.com/faqs/my-scheduled-backups-and-pressing-backup-now-does-nothing-however-pressing-debug-backup-does-produce-a-backup/
David
Thanks for your reply!
Actually, the scheduler is just not running daily as it is set, but sometimes or once a month or in different time intervals which I am not able to relate to any of the settings. I checked the hints in the link, but nothing worked for me (even the debug backup stopped after one minute or so).But I found following errors in the current log:
0327.083 (1) Error: makezip_addfiles returned false
0327.084 (1) makezip_addfiles(UpdraftPlus_BinZip) apparently failed (file=backup_2015-02-18-1439_The_Hiking_High_Heel_42d8dbf4ae69-uploads.zip.tmp, type=uploads, size=57411456) – retrying with PclZip
0327.094 (1) backup_2015-02-18-1439_The_Hiking_High_Heel_42d8dbf4ae69-uploads.zip.tmp: Zip file already exists, with 251 filesCould this be the reason why the job doesn’t run properly?
Should I clear the updraft folder in my web space where the zip files are stored?Hi,
That still sounds like a broken scheduler. The fact that it runs very occasionally indicates that the scheduler sometimes runs, which can be due to tricks used to kick it into action when you have the UpdraftPlus settings page open.
If you install the WP-Crontrol plugin, and visit Tools -> Crontrol, what do you see? (A screenshot would be handy – use http://snag.gy if it helps).
David
Hi David,
I got exactly the same problem on 3 of our websites. This is my screenshot from WP Crontrol
http://u.tritendo.de/13JpS/2iX3vKKA
In the logfiles, there occure some warnings and errors:
WARNINGS:
0000.145 (0) Output: zip warning: binziptest/test.zip not found or empty
0044.943 (0) [Warning] Ein ZIP-Fehler ist aufgetreten – check your log for more details.
0044.945 (0) The attempt to close the zip file returned an error (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature). List of files we were trying to add follows (check their permissions).ERRORS:
0021.882 (0) Binary zip: error (code: 14 – look it up in the Diagnostics section of the zip manual at http://www.info-zip.org/mans/zip.html for interpretation… and also check that your hosting account quota is not full)
0021.886 (0) The attempt to close the zip file returned an error (). List of files we were trying to add follows (check their permissions).0027.390 (0) Binary zip: error (code: 14 – look it up in the Diagnostics section of the zip manual at http://www.info-zip.org/mans/zip.html for interpretation… and also check that your hosting account quota is not full)
0027.395 (0) The attempt to close the zip file returned an error (). List of files we were trying to add follows (check their permissions).0031.643 (0) Error: makezip_addfiles returned false
0031.645 (0) makezip_addfiles(UpdraftPlus_BinZip) apparently failed (file=backup_2015-02-24-1457_plutatfenster_3b14ee67ce61-uploads.zip.tmp, type=uploads, size=79460326) – retrying with PclZip
0031.737 (0) backup_2015-02-24-1457_plutatfenster_3b14ee67ce61-uploads.zip.tmp: Zip file already exists, with 1105 files0044.943 (0) [Warning] Ein ZIP-Fehler ist aufgetreten – check your log for more details.
0044.945 (0) The attempt to close the zip file returned an error (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature). List of files we were trying to add follows (check their permissions).0045.001 (0) Error: makezip_addfiles returned false
I checked permissions – they are fine..
Greets, Steve
Hi Steve,
In accordance with the wordpress.org forum guidelines ( http://codex.wordpress.org/Forum_Welcome#Where_To_Post ) please start a new thread, and I’ll be happy to help.
Best wishes,
David
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