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  • Presumably other people are able to receive emails sent from this website.

    Is it possible that the website shares hosting with another site which has been put on a spamming blacklist ? Maybe your new admin’s email service is blacklisting your email on this basis.
    Does your new admin have another email address ? Try it.

    I understand that when your new admin tries to view the admin login page, that he gets a white screen. Can he view your website’s regular homepage and other pages ?

    Can you get your new admin to use a different browser ? A different computer ? A different internet connection ?

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