<script src=”http://form.jotformpro.com/jsform/41356603504953″></script> is on view source for the form that is working
[customcontact form=4] is on the one that is not.
Is this the correct plugin you’re referring to? This support area is specific to the Exports and Reports plugin.
I reverted back to the older version. It was a disaster! One form updated the other did not. The submissions did not go to the right place. I plan to use the older version and never update. Took an hour to recover. I think all is working again. BAD UPDATE!!!!!!
Sorry, you are right I will make these comments to Custom Contact Forms plugin