Thanks Glenys for reporting this. Please allow us a few days to get back to you – we’re currently working on a major plugin update so we’re currently busy with that. I’ll get back to you next week. Rgds, John
Glenys, can we have quick temporary access to your blog (tomorrow) to fix it? If you’re fine with it, please email the details to support at ultimatelysocial dot com. Rgds, John
John, I’ve replied to you privately, though I’m not sure I’ve got your email right: john at ultimatelysocial dot com ???
John, I still have the error message but your plugin seems to be working correctly.
I’m afraid I can’t allow admin access to my site to someone I don’t know and who doesn’t have a web presence. http://ultimatelysocial.com/is just a link back to WordPress.
Yes, I asked you if you would be ok with Teamviewer. Would that be fine?
I’m afraid the potential danger is even greater with Teamviewer: you could completely take over my HD – you’re obviously much more computer savvy than I am. Being an admin on one of my sites the worst that could happen is that the site would be wrecked – and of course I have a backup. I have backups of my HD too but just the thought of having to reinstall everything, change passwords, etc. 😎
Now, I don’t really think you’re a “baddie”, John, just an enthusiastic kid who hasn’t thought these things through.
I’ve been getting the same error msg for a couple months, now. It took me forever to figure out it was your plugin. I like it, but have it disabled until it’s fixed. Using X theme, btw.
Thanks for reporting this blackhearse. Would you be fine with having a Teamviewer session so that we can investigate? Otherwise we cannot find the bug. If so, please contact us at support at ultimatelysocial dot com. Rgds, John
Did anyone ever get this figured out? I have the same issue with this plugin and Customizr. Before you ask, I can not give you access to this site as it’s under review with my client right now. Just need to know why the error message is coming up and also where to put the new code, since </head> doesn’t exist in the header.php file.
After looking this error up on Google, it seems that this message is appearing for more than just this one social media sharing plugin.
Any help is greatly appreciated.
Could you please include wp_footer() in footer.php before </body> and wp_head() in header.php before </head>?
Hi John,
Following your instructions, I’ve “included wp_footer() in footer.php before </body>” (In fact, there are now two wp_footer() because there was one already there though not just before </body>)
<?php
/**
* The template for displaying the footer.
*
*
* @package Customizr
* @since Customizr 3.0
*/
do_action( '__before_footer' ); ?>
<!-- FOOTER -->
<footer id="footer" class="<?php echo tc__f('tc_footer_classes', '') ?>">
<?php do_action( '__footer' ); // hook of footer widget and colophon?>
</footer>
<?php
wp_footer(); //do not remove, used by the theme and many plugins
do_action( '__after_footer' ); ?>
wp_footer()
</body>
<?php do_action( '__after_body' ); ?>
</html>
There’s no </head> in the header.php. I’ve tried putting wp_head() in header.php before </header> like this:
<?php
/**
* The Header for Customizr.
*
* Displays all of the <head> section and everything up till <div id="main-wrapper">
*
* @package Customizr
* @since Customizr 1.0
*/
?>
<!DOCTYPE html>
<!--[if IE 7]>
<html class="ie ie7" <?php language_attributes(); ?>>
<![endif]-->
<!--[if IE 8]>
<html class="ie ie8" <?php language_attributes(); ?>>
<![endif]-->
<!--[if !(IE 7) | !(IE 8) ]><!-->
<html <?php language_attributes(); ?>>
<!--<![endif]-->
<?php
//the '__before_body' hook is used by TC_header_main::$instance->tc_head_display()
do_action( '__before_body' );
?>
<body <?php body_class(); ?> <?php echo apply_filters('tc_body_attributes' , 'itemscope itemtype="http://schema.org/WebPage"') ?>>
<?php do_action( '__before_header' ); ?>
<header class="<?php echo implode( " ", apply_filters('tc_header_classes', array('tc-header' ,'clearfix', 'row-fluid') ) ) ?>" role="banner">
<?php
// The '__header' hook is used with the following callback functions (ordered by priorities) :
//TC_header_main::$instance->tc_logo_title_display(), TC_header_main::$instance->tc_tagline_display(), TC_header_main::$instance->tc_navbar_display()
do_action( '__header' );
?>
wp_head()
</header>
<?php
//This hook is used for the slider : TC_slider::$instance->tc_slider_display()
do_action ( '__after_header' )
?>
but to no avail.
I can report the same problem, has there been any progress? It’s a pity it is not possible to combine one of the highest rated WP-plugins for social media with one of the highest rated themes.
We’ve tried to add the requested snippet <em><?php wp_head(); ?></em> to a few places in the Customizr <em>header.php</em> but without success. In case it matters for support on this issue, we’ve got an active license for the site in question.
Thanks Marev. The users above reported slightly different issues, using different templates etc. Could you please let us know which theme you are using? Also please send us screenshots to support at ultimatelysocial dot com. Thank you, John
We’re running WordPress v4.2.2 together with the theme Customizr v3.3.26 and Ultimate Social Media and Share Icons v1.2.0. The error we get is the same as the initial error reported by Glenys. At the top of the Dashboard when opening the plugin-page:
Error : Please fix your theme to make plugins work correctly: Go to the Theme Editor and insert <?php wp_head(); ?> just before the </head> line of your theme’s header.php file.
Also see the screenshot from our Dashboard (e-mailed). The above error message only appears on the “Ultimate Social…”-plugin page, not for the other plugins we’re running. It can be reproduced with the basic/free version of Customiz 3.3.26 (i.e., without any modifications due to a child theme).
Our “header.php” is the same as reported by Glenys in comment 6688168 above (except for the wp_head()-line added by Glenys). As mentioned in his/her comment; there is no “</head>“-tag in the “header.php“-file for this theme and adding the requested snippet seem to have no effect on the error.
Let me know if I can provide anything more to help you solve the issue/error.
Hi,
I am having the same issue.
Any word on a resolution?
I am using
Theme: CustomizrVersion: 3.4.6
Plugin: Ultimate Social Media and Share Icons Version 1.2.3
WordPress: 4.3
Thanks,
Diana
