Error message – Rating Widget can't sync

Resolved Mr.Snyder
(@mrsnyder)

11 years, 2 months ago

Hey guys,

a few days ago I got the error message and it still appears in WordPress:

Oops… your server is blocking the access to our API, therefore your license can NOT be synced.
Please contact your host to enable remote access to:

http://api.rating-widget.com
http://rating-widget.com
https://rating-widget.com

I asked my hoster today but they say, nothing is blocked on their side. What’s wrong here? The rating system doesn’t work at the moment at all. Does it switch off totally when it isn’t synced?

Best regards
Mr.Snyder

https://wordpress.org/plugins/rating-widget/

Viewing 11 replies - 1 through 11 (of 11 total)

Bryan Lam ★ RatingWidget
(@bryan-lam)

11 years, 2 months ago

Hi @mr.Snyder,

This error occurs when your host is blocking connections to our server.

Please ask your host to whitelist the following domains:
https://rating-widget.com
http://rating-widget.com
https://api.rating-widget.com
http://api.rating-widget.com

Once you add these addresses to the “whitelist” RatingWidget should work.
Villadjio
(@villadjio)

11 years, 2 months ago
Not working for me.
I think that the problem is on your side.
```
0.000048 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = 0 <0.000023>
     0.000060 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = 0 <0.000019>
     0.000041 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000045>
     0.000042 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000045>
     0.000056 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000059>
     0.000040 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000046>
     0.000049 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = 0 <0.000023>
     0.000057 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = 0 <0.000021>
     0.000044 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000047>
     0.000065 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000075>
```
Villadjio
(@villadjio)

11 years, 2 months ago
Not working for me.
I think that the problem is on your side.
```
0.000048 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = 0 <0.000023>
     0.000060 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = 0 <0.000019>
     0.000041 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000045>
     0.000042 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000045>
     0.000056 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000059>
     0.000040 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000046>
     0.000049 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = 0 <0.000023>
     0.000057 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = 0 <0.000021>
     0.000044 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.7.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000047>
     0.000065 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("104.28.6.49")}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000075>
```
Villadjio
(@villadjio)

11 years, 2 months ago

Not working for me.
I think that the problem is on your side.
0.000048 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.6.49”)}, 16) = 0 <0.000023>
0.000060 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.7.49”)}, 16) = 0 <0.000019>
0.000041 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.6.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000045>
0.000042 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.7.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000045>
0.000056 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.6.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000059>
0.000040 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.7.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000046>
0.000049 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.7.49”)}, 16) = 0 <0.000023>
0.000057 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.6.49”)}, 16) = 0 <0.000021>
0.000044 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.7.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000047>
0.000065 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.6.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000075>

Villadjio
(@villadjio)

11 years, 2 months ago

Not working for me.
I think that the problem is on your side.

Villadjio
(@villadjio)

11 years, 2 months ago

0.000044 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.7.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000047>
0.000065 connect(111, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“104.28.6.49”)}, 16) = -1 EINPROGRESS (Operation now in progress) <0.000075>

Villadjio
(@villadjio)

11 years, 2 months ago

Sorry for that. My comment is not sent on the first try. :))

miklfirm
(@miklfirm)

11 years, 1 month ago

I have the same problems. =(

shortstoryhub
(@shortstoryhub)

11 years, 1 month ago

I also am having this problem

Bryan Lam ★ RatingWidget
(@bryan-lam)

11 years, 1 month ago

Hi all,

My apologies but we have encountered a bug on our side and an immediate fix have already been released.
Kindly update the plugin to the latest version 2.4.2.

Let me know if this fixed the issue.

Thread Starter Mr.Snyder
(@mrsnyder)

11 years, 1 month ago

For me it works after the update but I had to add my secret key in WordPress again (seems it changed!?!)! Thanks man!

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Error message – Rating Widget can't sync’ is closed to new replies.