What settings are you using for the achievement? How are you checking whether it does anything or not?
I have tested with a basic achievement whose only step is to send a friendship request and I’m earning both the step created, as well as the whole achievement associated. It appears to be working for me.
Thread Starter
Bucky
(@rmaler1)
Earned by: Completing Steps
Max Earning: 1
Required Steps:
Require: Community Activity –> Send a Friendship Request
1 time(s)
And I have the Badgeos Congratualtions Modal plugin, so I get a pop up for accepting a friend request and a couple other community triggers, but not Send a Friend Request. Also, I checked the back end to see if there was a point change or achievement given in the user profile and none was.
Have you tried it without the Congrats plugin installed/active as well?
Also curious if this test user has earned it before but then you deleted the achievement for testing purposes. The max earning value would prevent re-earning things, if I recall right, as that’s also stored on user meta, in a different meta key.
Thread Starter
Bucky
(@rmaler1)
I tested your concerns above just now. I disabled the Congrats plugin and it did not work. I also created a new user and tested the trigger, and again it did not work. Strange.
Accept a Request, Join a Group, Activate Account, Post to Activity Stream, and Upload a Profile Picture all work perfectly. Those are the only other Community Triggers I am using.
Frustrating when it’s working fine for me, but not for you, as well.
Is this a site that’s on a server I’d be able to access, and if yes, are you willing to let me log in as an admin to see what may be going on?
Thread Starter
Bucky
(@rmaler1)
Michael,
Yes the website is accessible. I can set you up an admin account and get you the log in info. You can then go ahead and do your thing. This is something I am currently working on in private, so how can I get the log in information to you for your eyes only?
Bucky
send some login credentials to michael @ webdevstudios.com
Thread Starter
Bucky
(@rmaler1)
Michael,
I didn’t want you to think I was ignoring your response. I have had a slightly higher priority issue come up with a potential business partner. I am currently dealing with that. However, this is obviously something that is also very important because its going to be a common achievement. When I rap things up on the business end I hope it would be okay to contact you then. Shouldn’t take long, hopefully just a few days. Thanks for the help so far, I have saved your email address.
No worries. Whenever you can.
Any updates to this support request?
