Hi Tripologist,
How much traffic do you receive on your site on a daily basis? Looking at your issue it seems like the plugin has gathered a lot of stats in the DB and when trying to retrieve it, its timing out.
This is a usual issue with high traffic site and this is why I added Conversion Tracking With Google Analytics in the Pro version of my plugin – WP Conversion Boxes Pro. So if you are a pro user of the plugin with a high traffic site I recommend getting the Pro version and using Google Analytics to do the tracking.
But if you do not get high traffic on your site, please let me know, there might be some other reason and I’ll try to solve it.
Ram
I average 1,500-2,000 page views a day. I find it hard to image it’s timing out with that amount of traffic.
Thanks for looking into it so quickly, though. I wasn’t expecting a response so quickly, which is why I just now came back. And, FYI, the plugin is on UncoveringPA.com.
Also, thanks for such a great plugin. It’s dramatically improved my conversions. If I can get this issue figured out, I’ll happily leave an excellent review of it.
I find it hard to image it’s timing out with that amount of traffic.
It’s not because of daily traffic, but overall entries in your database. Say you’ve been aggregation for last 60 days then the traffic in the database will be 2000 pageviews x 60 days = 120000. And if you have a lot of boxes the this will be even more.
I just check and saw the count to be near 595,304 entries in DB. So that’s the reason the page might be timing out.
Right now I’m putting this on my todo list for optimizing the way I store traffic entries. You may may find this fixed in future versions.
For now there’s a trick to solve this. Truncate the wp_wpcbp_tracking table in your database. Note that this will delete all the stats so far. Boxes and settings will remaining as it is.
Thanks for the tip. I think there may be an issue with the code for the DB. I’ve been running the plugin for roughly 1 month and have one instances per page, but only once per 45 days, so total instances should be less than page views.
Either way, thanks for the info. I’m not sure how to truncating the database, so I’ll just wait for an update, I suppose.
