Hi TK,
Document Gallery will only spend a limited amount of time trying to convert documents before switching to using default icons for the remainder of the gallery. Next time the page is reloaded, generation is re-started where it was left off. This avoids users waiting minutes for a page to load.
It sounds like this is what you ran into with what you tried first. What you tried second, “inserting” from the media library, is unnecessary and will result in extra links in your page that are probably not what you want.
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Hi Dan,
OK, how do I proceed if I want to have some documents thumbnails on one page and some others on other pages? How with the [dg] tag Document Gallery knows what goes where?
Thanks
TK
It sounds like it was already working in your first test, no?
Document Gallery in its simplest usage works based on what is attached to the current page. This is described in detail on the [Installation tab](https://wordpress.org/plugins/document-gallery/installation/) and there is also a video that describes simple use cases on the [description tab](https://wordpress.org/plugins/document-gallery/).
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Hi,
I installed the plug-in a few weeks ago and all was well. I recently updated to the latest version of wordpress – “WordPress 4.1 running Dynamic News Lite theme”. At the time of the update, all was still well with the document gallery (Version 2.3.7).
Yesterday, I uploaded a new document to the library which showed up in the media gallery but did not display with the other documents on the website. I watched your video to see if there was any help to be found and deleted the thumbnails as you did – to see if they would be regenerated. Now the thumbnail gallery is empty. I uninstalled, reinstalled, deactivated and reactivated the plug-in to no avail. The documents are not showing up. I am using the simplest of tokens [dg]. The site is here – http://www.wapoaofva.org/document-library/. I will leave it this way until the end of the day. In the meantime I will implement another solution – which I don’t really like as much.
Please help.
Rayvn
Hi Rayvn,
I just looked at the linked page and it is almost definitely an issue with your theme. If you look at the page source, you’ll notice that the page is not being fully rendered. It stops mid-page.
-Dan
Hi Dan,
Thanks so much for the quick follow-up BUT I haven’t changed the theme since site creation. The product was working until I updated the library. What would make the document gallery stop working so quickly? Unfortunately, I didn’t take screen captures of the product working for these past 3 weeks.
This is very sad to here. I did implement another library which is working – so I guess I need to uninstall DG.
Thanks for your help.
Rayvn
Raven,
The page is not fully rendered. I would encourage you to do one test before you give up on DG.
First, switch the theme to one of the defaults that come with WordPress and disable all plugins. Next, view the page you are expecting to see a gallery. If it is there at this point in the process, then one of the other plugins or your theme is causing a problem. To figure out which is the culprit, enable them one-by-one, each time rechecking the gallery. Whichever plugin/theme was most recently activated when the gallery disappears is your culprit.
-Dan
Thanks Dan!
While I won’t experiment with this client’s site, I’ll setup another test site and perform the steps you’ve outlined.
I appreciate your speedy and helpful responses.
Rayvn
