Uploads restore giving time out error

  • Resolved calmarcha

    (@calmarcha)


    11 years, 5 months ago

    When I try to make an uploads resrtore I get a server error after 75 seconds waiting:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    My Uploads size is 1.5GB, splitted in 10 archives of 150MB each.

    Can you help me? When restoring themes, plugins, other, database,… etc, everything works fine.

    Thanks

    https://wordpress.org/plugins/updraftplus/

Viewing 1 replies (of 1 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    11 years, 5 months ago

    Hi,

    I’d guess that the webserver has too low a timeout, for the quantity of data needing to be unzipped and moved into place.

    With the uploads, the restore is just a matter of unzipping. So, you could do it by hand instead – i.e. download the zips to your PC, then unzip the zips on your PC, and upload them via FTP into wp-content/plugins/uploads. That will have the same result. Or, get web hosting with a more generous timeout, given how much data you’ve got!

    David

Viewing 1 replies (of 1 total)

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