WordPress won't connect to FTP

Resolved powertechadmin
(@powertechadmin)

11 years, 4 months ago

I have wordpress 4.1 and anytime I try to change anything– theme, photos etc, it asks for my ftp hosting name, user name and password. I am entering this information correctly. I have tried it a million times and it keeps telling me the information is wrong. It tells me the user name or password is incorrect, but again I have entered it EXACTLY the way it is on my hosting account.

I have triple checked the information on my hosting site and even created a new FTP user just to verify that I was in fact using the correct information.

Nothing has worked thus far and I’m getting fed up because I want to change my theme. Is there a way to remove the requirment of FTP access? If not is there code I can put into my hosting files? I tried changing the wp-config.php file per another post I saw but it didn’t help.

Viewing 9 replies - 1 through 9 (of 9 total)

Christi Nickerson
(@christini)

11 years, 4 months ago

Hi powertechadmin,

WordPress doesn’t usually ask for FTP information, so this isn’t normal WordPress behavior at all. Try disabling all of your plugins, then re-enable each plugin one by one until you find the one causing the problem. If that doesn’t help, switch to one of the default themes to see if there is something odd going on with your theme.

Hope this helps!

Christi

joras
(@joras)

11 years, 4 months ago

I am having the same problem. I am trying to add a new plugin. I am trying to create a web server on a new Raspberry PI B+. I have tried to install different FTP software and configure wordpress on my machine, but to no avail.

Christi Nickerson
(@christini)

11 years, 4 months ago

Hi joras,

It sounds like you are trying to work on a localhost install, not a regular web server. If so, you should post your request for help in a new thread over in the Localhost Installs forum.

Thanks!

Christi

kmessinger
(@kmessinger)

11 years, 4 months ago

This explains why WordPress is asking for credentials. It is the way the ownership of WordPress is set up on the server.

http://www.narga.net/stop-fix-wordpress-ask-for-ftp-credentials-upgrade-install-delete-themes-plugins/

Christi Nickerson
(@christini)

11 years, 4 months ago

Hi kmessinger,

You’re absolutely right and I dropped the ball on that one; didn’t do a search of the forums like I should have. So, looks like this is usually caused by PHP running as the apache user instead of the user that owns the WordPress files. Time to contact your web host powertechadmin, they should be able to fix that for you.

Christi

Thread Starter powertechadmin
(@powertechadmin)

11 years, 4 months ago

Sorry for delayed response to everyone.. Christi I can’t change themes without the FTP….

KMessinger– I will look into the way it is set up but I guess I am just confused on why WP is telling me my FTP info is incorrect when I am putting in the FTP info straight from my hosting account.

It is such a pain to try to get GoDaddy to fix anything..ugh

Christi Nickerson
(@christini)

11 years, 4 months ago

Hi powertechadmin,

Follow kmessinger’s advice, this is a server setup issue. If you have trouble getting your web host to understand the issue, refer them to this thread and the link kmessinger provided.

Thanks!

Christi

Thread Starter powertechadmin
(@powertechadmin)

11 years, 4 months ago

I couldn’t figure out how to do it, that article confused me, but I found another work around. Thanks for trying.

Janus
(@doculeak)

10 years, 5 months ago

Sorry but the answer in here was so lame that i have to come with a working solution that works everytime..

And in my case it had nothing to do with a local installation but a new Cloud server on Ubuntu with Nginx from OVH where the reason i guess was the SSH Key generated for the Server which i use to connect trough FTP etc.

And the simple solution was to put in my WP-Config.php

define(‘FS_METHOD’, ‘direct’);

Hope it helps other in same situation