Website not Functioning – Entered code in wrong area! :(

  • m.poirier

    (@mpoirier)


    11 years, 4 months ago

    I entered a very short bit of code to edit the font size of the navigation menu in functions.php (which I now know is wrong) instead of the google fonts settings area.

    After doing so, the page refreshed blank, our website leads to a blank page, and I’m unable to login to our wordpress admin site. HELP! Our hosting company isn’t the most helpful, so I will most likely need to do this myself.

    I’m logged into cpanel and I would GREATLY appreciate any suggestions/help.

Viewing 15 replies - 1 through 15 (of 16 total)
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  • WPyogi

    (@wpyogi)

    11 years, 4 months ago

    You should be able to manually deactivate that theme by renaming it – find it here:

    wp-content
   themes
      your theme here - RENAME or delete THIS FOLDER

    Then reinstall the theme.

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    Can/should I do all of that on cpanel in file manager? I’m still unable to login to wordpress.

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Yes, you need to use Cpanel or FTP.

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    I was able to rename the existing whitespace theme “whitespace1” and I uploaded a fresh copy “whitespace”, extracted the file and everything. How do I make that theme active on cpanel?

    The domain mainecampgrounds.com is still coming up blank.

    Do I have to delete the old renamed theme?

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    I deleted the old version, but the website and our /wp-admin page are still coming up blank.

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Is there a default theme in the theme’s folder? i.e. twentyfourteen or another twenty-something theme?

    If yes, then also try renaming the plugins folder –

    wp-content
    pluginsHOLD

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    I don’t believe there is a default theme, perhaps why everything is blank? Can I establish a default (maybe genesis or something, I have that one installed as well) through cpanel?

    I’m still unable to login to our wp admin site to do any changes/editing in there.

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Download a new copy of twentyfourteen from here:

    https://wordpress.org/themes/twentyfourteen

    Unzip it and upload the folder into the theme folder on your server.

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Oh just thought of something – were you modifying a theme functions.php file or a WP Core file?

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    It was the whitespace child theme’s functions.php file.

    I hope that helps!! AHH, the website is still showing the white page of death.

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Did you rename the plugins folder?

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    I did, in wp content, “plugins”

    I renamed it “pluginsHOLD”

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    I feel like the changes I make in file manager aren’t reflecting on anything live? Is that possible/do I need to do something else to activate these changes?

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Possibly – if that’s the case, try using FTP – do you have that set up on your site?

    Thread Starter m.poirier

    (@mpoirier)

    11 years, 4 months ago

    I do see FTP on the cpanel homepage. I’ve never had to use it before…

    I’m pretty quick to learn though, is it fairly simple?

    I’m trying to contact our hosting company, to no avail, unfortunately. 🙁

Viewing 15 replies - 1 through 15 (of 16 total)
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