• I’m having some issues with my discussion settings, I cant uncheck Automatically close comments on articles older than 7 days. Whenever i try to save the settings it redirects me to my homepage. Please let help me resolve this issue. i want to enable comments on all my posts but the should be manually approved.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    try a few basic troubleshooting steps:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, try switching to the unedited default Twenty Fourteen Theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter jamnaritesh

    (@jamnaritesh)

    okay I tried it. But now the problem is that when I try to save the settings->discussions
    The page is redirected and it shows error 404.
    I’m really numb now about what to do please help me pass this issue. I forgot to mention that this issue persists when i use twenty forteen too.

    Moderator t-p

    (@t-p)

    Does error logs show any message?
    – Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

    Thread Starter jamnaritesh

    (@jamnaritesh)

    No I don’t seem to find any, The problem is very weird. Idk why it redirects to homepage instead of saving those settings.

    Thread Starter jamnaritesh

    (@jamnaritesh)

    Do you know where can I find the code for this page, Like i’ll change it to unchecked there itself? would that work

    Moderator t-p

    (@t-p)

    try MANUALLY re-uploading the WP-admin folder from a fresh download of WordPress. Make sure that you delete the old folder before uploading the new ones.
    If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter jamnaritesh

    (@jamnaritesh)

    Thanks for support tara, all i did was assign default value 0 to the label at options-discussions.php, now the checkbox is unchecked and function and it worked as charm.

Viewing 7 replies - 1 through 7 (of 7 total)

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