Help

  • JamesSullivan

    (@jamessullivan)


    11 years, 5 months ago

    Hi there

    Installed the plugin and it worked great! got a bit over zealous with the settings and managed to get locked out! D’oh! Had to go into godaddy and delete the files in order to gain access.. Tried to reinstall and got locked out again, have tried the admin/php login route with no joy so assume I need to reinstall the previous backup. Had a look but am terrified to touch anything in there as I’ve just managed to get all the kinks out the site and CDN /Cloudflare working. Is there a simple way of sorting this out so I can continue to use the plugin? Got it working on my other sites no problem, but as this is my main site its kinda where I need it most.

    Any help would be appreciated.. Many thanks

    J

    https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor wpsolutions

    (@wpsolutions)

    11 years, 5 months ago

    1) To deactivate the plugin manually, FTP to your host and rename this plugin’s folder.

    2) In addition to the above, FTP the .htaccess file to your computer and edit it and remove all code between and including the tags:
    # BEGIN All In One WP Security
    # END All In One WP Security

    Doing the above should get you back into your site.

    Plugin Contributor wpsolutions

    (@wpsolutions)

    11 years, 5 months ago

    …I forgot to add one more:

    3) Log into phpMyAdmin and go to the wordpress “options” table. Look for the row which has the option_name value of aio_wp_security_configs and delete that row.

    Doing the above 3 steps will wipe the slate clean and allow you to re-configure the AIOWPS plugin from scratch.

    Thread Starter JamesSullivan

    (@jamessullivan)

    11 years, 5 months ago

    Hi.. went into godaddy and did step 1, looked in godaddy and only saw .htaccess logs so checked the wordpress install and the ‘Editor’ has disappeared from there! Any Ideas? Is there somebody I can pay to sort this? Really losing my Christmas spirit!! lol

    Plugin Contributor mbrsolution

    (@mbrsolution)

    11 years, 5 months ago

    Hi @jamessullivan are you saying that you carried out Step 1 above and renamed the folder?

    Thread Starter JamesSullivan

    (@jamessullivan)

    11 years, 5 months ago

    Hey there

    Yeah I Did step one no probs and then thought I did step 2 and 3 now its says warning security admin menu php (include once)failed to open in stream

    It go’s on to say parts are missing 🙁

    Think my hole is getting deeper

    Regards

    J

    Thread Starter JamesSullivan

    (@jamessullivan)

    11 years, 5 months ago

    If you follow this link and do the normal wp login you’ll see what I mean..
    Candi Eye Studio
    Took a screen shot and realised there was nowhere to paste it lol

    Thanks

    J

    Plugin Contributor mbrsolution

    (@mbrsolution)

    11 years, 5 months ago

    Hi @jamessullivan you mentioned the following.

    say and then thought I did step 2 and 3

    Can you confirm the you did carry out step 2 and 3?

    Regards

    Thread Starter JamesSullivan

    (@jamessullivan)

    11 years, 5 months ago

    Think I may have deleted the wrong file? really confused?? can you PM me so I can send you a screenshot of what I have displayed here.. Probs easier than trying to explain as I can’t copy and paste it.. Kinda short of doing a restore? What do I? To TBH mate if you can install it and fix the probs I will gladly Bitcoin or PP you the money, just managed to get my theme working after 2 years so this is a bit beyond me..sorry

    regards

    J

    james@candieyestudio.co.uk

    Plugin Contributor mbrsolution

    (@mbrsolution)

    11 years, 5 months ago

    Hi @jamessullivan can you remove your e-mail address. WordPress moderates don’t like that. Instead click on my profile name, it will take you to my website. Send me a message through my contact form.

    Thread Starter JamesSullivan

    (@jamessullivan)

    11 years, 5 months ago

    Sorry WordPress didn’t know about the email address thing, Had a look and it appears I can’t edit my previous post. Point noted for future posts, will message a moderator for removal.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    11 years, 3 months ago

    Hi @jamessullivan has your issue being resolved?

Viewing 11 replies - 1 through 11 (of 11 total)

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