• Just installed WordPress with one of the host companies that have been adsorbed by Endurance.
    Looked to have installed.
    I went to log in as “admin” and it rejects it saying “ERROR: Invalid username. Lost your password?”
    And when I try the “lost your password?” option
    it responds “ERROR: Invalid username or e-mail.”
    It also rejects admin@[domain] and so forth.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi daeron,

    Did you install WordPress manually or did you have it automatically installed by your host? If it was the latter, then I would suggest calling your host and letting them know what’s going on. It may be an issue at their end which can quickly be resolved. If the former, this link might help: https://wordpress.org/support/topic/lost-password-email-retrieval-not-working?replies=1

    Hope this helps!

    Randy

    Thread Starter daeron

    (@daeron)

    Thanks Randy, I was just this second thinking the same thing after having finally gotten the sales people at the hosting company to enable privacy with Whois.

    Hi daeron,

    You’re very welcome. Just wondering if you ever got your issue resolved???

    iShouvik

    (@shouvikmukherjee)

    Hi Daeron,
    If you are not sure about the email address used to login to your wordpress admin account then you can use PhpMyAdmin to navigate to your wp_users table and verify/change the email address.
    After you have got the right email address you can request for a password change easily.

    Hope it helps.

    ~ Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

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