[Plugin: Duplicator] Internal server error, add-on domain

  • Resolved KBaucherel

    (@kbaucherel)


    11 years, 6 months ago

    I absolutely love Life In The Grid’s Duplicator plugin as it takes away all the pain of launching sites off my test server. Normally takes about 10 minutes start to finish and very very smooth and efficient. However, today for the first time I am well and truly stuck.

    The root domain to which I am launching shows a 403 error. The installer runs if you put the whole URL in, finds the database and server perfectly, unzips all the files, but then encounters a 500 internal server error and leaves the sql file floating in the public_html folder. I discovered after 90 minutes of tries and re-tries and swearing under my breath and half an hour (useless) chat with the host’s support line that the domain has been set up as an add-on which is probably at the root of everything, but I just don’t know what to try next. Any suggestions?

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  • Thread Starter KBaucherel

    (@kbaucherel)

    11 years, 6 months ago

    Latest error message: File does not exist: /home/it4unine/public_html/index.php, referer: http://jargone.co.uk/installer.php

    Thread Starter KBaucherel

    (@kbaucherel)

    11 years, 6 months ago

    Update:

    Using the advanced Manual Install option populated the database but there were still issues with the site.

    Examination of error logs showed that an empty folder for every add-on domain had to be resident in the public_html folder, not just the live domains (there were 3 other unused domains). Once those were created, tried a second automated install which failed, showing index.php not to exist, which it patently did.

    Tracked problem down to htaccess file which had not created properly. Deleted .htaccess and renamed .htaccess_orig which was the archived file – this brought up the homepage. Finally, edited the correct .htaccess file to show a root rewrite as this had not changed. Longest launch ever.

Viewing 2 replies - 1 through 2 (of 2 total)

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