• Hi all,

    Let me start by saying that I’m an UBER newbie, so apologies for my ignorance. I spend a lot of time in wordpress backends at work, and navigate fairly easily, but this is my first attempt at a full site. My friend asked me to make him a website and I said “sure” (my first mistake).

    The registered the domain and purchased hosting from Plesk (via godaddy). I installed wordpress and purchased a theme from themeforest.

    I immediately started having issues loading the website; I was getting 404 messages, without any explanation, though the page title said ‘maintenance’.

    I found a fix inputting the following text into the wp-config.php file:

    define(‘WP_SITEURL’, ‘http://simonnagelmusic.com/wordpress’);
    define(‘WP_HOME’, ‘http://simonnagelmusic.com/wordpress’);

    The page works okay, BUT…

    I want to import the theme designer’s placeholder content. When I go to import the data from the ‘Tools’ menu, I get the following warning:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Web Server at simonnagelmusic.com

    Can anybody help?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Have you tried to contact your hosting company?

    Hi. A couple of ideas. First is, you shouldn’t need to edit the wp-config file. If you’re just starting out and haven’t gone too far down the path, I’d suggest trying a couple of things.

    1) You might want to first try to get a clean install of WP going. If you’re using Plesk, instructions for doing that are here. How to install WordPress on your hosting account

    Clean slate is the best place to start, if you have the option to do that. (That said, would also encourage you to check out the P.S. below.)

    2) Once that’s up and running using one of the pre-installed themes, then install your Themeforest theme. Make sure that’s running. Again, you should be able to do pretty much everything through the various UIs, and shouldn’t need to muck with the wp-config file at this stage.

    3) If you then want to modify the Themeforest theme, I STRONGLY recommend doing it via a child theme. It’ll save you hours and hours of hassle down the line. Here’s how to make a child theme.

    Hope this helps a bit.

    -Chris

    P.S. Is there a reason you chose Plesk? There are Managed WordPress options available that can handle a whole bunch of things (e.g. staging sites, automatic backups, automatic upgrades, etc.) automagically for you.

Viewing 2 replies - 1 through 2 (of 2 total)

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