Wrong availability shown until service provider selected

Resolved Zade
(@nothin7)

11 years, 6 months ago

Thanks for the handy plugin!

I am using service providers to allow location selection at http://www.betterinbalancedenver.com/make-an-appointment/. Service provider “Denver” is available WFS 10-6, and “Boulder” is available Tuesday 10-6. The available time slots are correctly shaded green when Denver or Boulder is selected. But when nothing is selected (i.e., when the page first loads), the 8-10am row incorrectly displays, and the 4-6pm is missing its green cells: http://cl.ly/YEV0

How can I get the default view to display the correct time slots when the page first loads?

https://wordpress.org/plugins/appointments/

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Predrag – WPMU DEV Support
(@wpmudev-support1)

11 years, 6 months ago

Hi @nothin7,

I hope you are well today and thank you for your question.

The default calender timing on initial page load is displayed of “No specific provider” which you can configure on the following path by selecting the “List for:” drop down list.

Admin Area -> Appointments -> Settings -> Working Hours
Admin Area -> Appointments -> Settings -> Exceptions

Please advise if you have more questions.

Kind Regards,
WPMU DEV

Thread Starter Zade
(@nothin7)

11 years, 6 months ago

My question is not how to set times. I’ve already set times in Working Hours and Exceptions, as evidenced by the fact that my page shows green time slots. The problem is there are rows that are not green that should be. Please re-read my question, thank you.

Plugin Contributor Predrag – WPMU DEV Support
(@wpmudev-support1)

11 years, 6 months ago

Hi @nothin7,

How can I get the default view to display the correct time slots when the page first loads?

If i am not wrong the above was your question and i have answered it accordingly in my previous reply.

The problem is there are rows that are not green that should be.

Regarding this could you please share me the screenshots of your Working Hours and Exceptions settings so that i can troubleshoot it.

Also i accessed the page http://www.betterinbalancedenver.com/make-an-appointment/ but didn’t find any calender there so please make sure the appointment calender gets displayed there when you are not logged in.

Regards,
WPMU DEV

Thread Starter Zade
(@nothin7)

11 years, 6 months ago

I’m sorry, I didn’t realize you couldn’t see the calendar! It turns out that I had to disable the built-in cache to allow everyone to see it. So, please check the page again to see the incorrect rows: 8-10am and 4-6pm in the weekly schedule. Thanks!

Plugin Contributor Predrag – WPMU DEV Support
(@wpmudev-support1)

11 years, 5 months ago

Hi @nothin7,

Thank you for your patience.

I checked the page http://www.betterinbalancedenver.com/make-an-appointment/ again and now i am getting “Page Not Found” error.

Please advise.

Regards,
WPMU DEV

Thread Starter Zade
(@nothin7)

11 years, 5 months ago

It’s been a month, we’ve found an alternative solution.

Plugin Contributor Predrag – WPMU DEV Support
(@wpmudev-support1)

11 years, 5 months ago

Hi @nothin7,

Extremely sorry for the delay here but if we can be of any further assistance please don’t hesitate to ask 🙂

Have a fantastic day!

Cheers,
WPMU DEV

Viewing 7 replies - 1 through 7 (of 7 total)

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