"Failed to send message" error

jkuenzer
(@jkuenzer)

11 years, 5 months ago

I’m having a problem where I fill in the form, hit “Submit” and I get this error message:

Failed to send your message. Please try later or contact the administrator by another method.

Everything is correct in the information I’m submitting, but I get this message and I do not get an email response.

The registration, however, does show up in the database, I just don’t get an email confirmation.

I’m using version 4.0.1 of Contact Form and version 4.0 of WordPress. You can find an example of the form here: http://www.vistaridgedriving.com/dates/november-10-2014/

I posted this question on the Contact Form DB forum and was told to update the plugins and WP, which I did, but I’m still not getting anything.

Anybody else see this problem?

Thanks!

https://wordpress.org/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)

joomlashine coupon code
(@joomlashine-coupon)

11 years, 5 months ago

First uninstall and reinstall the plugin and make sure you have generated forms correctly. Misconfigured forms won’t send any email.

Thread Starter jkuenzer
(@jkuenzer)

11 years, 5 months ago

UPDATE: Through a bit of sleuthing, I’ve determined that the error is of the “# Sender’s message was failed to send” variety and not the spam kind.

Plugin Author Takayuki Miyoshi
(@takayukister)

11 years, 5 months ago

See FAQ: After submitting the form, I get an error message stating “Failed to send your message”. What is wrong?

jimkuenzer
(@jimkuenzer)

11 years, 5 months ago

I’ve had some issues logging in and have had to create a new account, but rest assured this is Jim, the frustrated guy who posted the original problem.

So the hosting company says I had to install Configure SMTP, which I did. But that didn’t fix anything.

I’m using a Gmail account for the “from” and “reply-to,” and thought I might have some issues due to this issue, but that wasn’t the case.

I can’t configure anything server-wise because I don’t have access to the control panel.

I’m worried about uninstalling and re-installing the plugin because I don’t want what I’ve created to disappear.

Does anyone have any ideas of what I can do next?

Neil Murray
(@buzztone)

11 years, 5 months ago

See Contact Form 7 Email Issues. There is a link at the bottom of the page to a comprehensive and detailed article which covers your issue. Most people that work through this information appear to be able to resolve their email sending & receiving issues.