Cannot accept wp-admin on redirected site

  • Resolved NancyeAshley

    (@nancyeashley)


    11 years, 6 months ago

    I moved my site to GoDaddy and their support recommnded that I not install WordPress, just move the code and nothing worked. WP would not install into the root directory since it believed WP was there (the files were, but not installed). Another support person suggested creating a new directory, installing WP and moving the code there. That one worked, but the URL would not work. Another tech redirected the URL to the subdirectory and the site works. However, WP-Admin is not available to either site. Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • abletec

    (@abletec)

    11 years, 6 months ago

    Hi, Nancy, & welcome. Could you please provide us w/your site url?

    Thread Starter NancyeAshley

    (@nancyeashley)

    11 years, 6 months ago

    3eMcKinney.com. Should have read “access” not “accept”. Sorry for the mis-typing.

    abletec

    (@abletec)

    11 years, 6 months ago

    Well, Nancy, I can see why there’s a problem. Here’s what your home url looks like:
    http://3emckinney.com/#

    However, your contact us page url looks like:
    http://3emckinney.com/home/3emckinney.com/contact-us/
    I would have expected simply:
    http://3emckinney.com/contact-us/

    So:
    Please log into your dashboard & go to settings > Permalinks. Set it to whatever your desire, except let’s not do custom for the time being, please. Also, please remember to save your changes when you’re done–this is the voice of firsthand experience speaking, & then I’m wondering why the change didn’t work lol.

    Next, please go to ‘Settings > Reading’ & insure that you’ve selected both your homepage & your posts page from the appropriate lists.

    Now, plese go to ‘Settings > general. At that point, please copy both the siteurl & the WordPress url & paste them in your next reply.

    Perhaps a look at the .htaccess file would be in order, but, truthfully, it seems like there’ve been an awful lot of GoDaddy hands in the broth, i.e., this url structure looks pretty messed up.

    However, if changing the permalink structure doesn’t resolve the issue–& I rather doubt it will, then please submit your .htaccess file in your next reply as well.

    So, in summary, in your next reply, we’ve requested:
    * both your site url & your WordPress url; &
    * a copy of your .htaccess file, if selecting your homepage from the dropdown list & changing the permalink structure failed to resolve the problem.

    Thread Starter NancyeAshley

    (@nancyeashley)

    11 years, 6 months ago

    This is my first wordpress project. I inherited it which was housed on a private web server and I did not even have access to the directory structure. Using dashboard I got it clean enough to move. A week ago I moved it to my local computer and cleaned a little more. The problem is that I could access the website with http://3emckinney.com/home/3emckinney.com/ and add wp-admin and get into dashboard. It is all running at that level with just a redirect from http://3emckinney.com/ which GoDaddy put in today. At that point, it could be accessed from the published url, but I lost the ability to get into dashboard so cannot try what you are suggesting. However, I tried that after they got it accessible with the correct url and before my cache cleared and changing the links did not work at all. I reiterate that I cannot get into dashboard since the redirect. Do you have any suggestion on how to do so?

    I cannot locate the .htaccess file. Seems insance, but I don’t see it.

    The wordpress url is http://3emckinney.com/home/3emckinney.com/ and the website url is
    http://3emckinney.com/.

    How I wish I had not listened to the GoDaddy tech who advised against installing wordpress, instead just copying the files (via ftp) to the directory which would be http://3emckinney.com/. WordPress would then not install into that directory so they advised installing into an empty directory one level down. Hence the problem.

Viewing 4 replies - 1 through 4 (of 4 total)

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