Can't Login iOS webbrowser

  • Resolved SjorsP

    (@sjorsp)


    11 years, 7 months ago

    Recently I’ve opened up a new blog, hosted on a seperate hosting-site (neostrada, a Dutch company). Things work fine on my MacBook, i.e. I can sign into the admin page in Safari and edit all I want. Now the thing is to get into this same page on my iPad browser. So not on the WordPress App. Whenever I visit ‘mydomainname.com/wp/wp-login.php’ on my MacBook I get a login screen where I can easily login like it’s supposed to.

    Now I’m trying to do the same thing on my iOS devices (i.e. iPad/iPhone) and this is what happens:
    1. Open up Safari
    2. enter this url: mydomainname.com/wp/wp-login.php
    3. A pop-up shows up saying “authentication required”
    4. I enter the username and password I’ve chosen for the admin (correctly, I’m sure of it)
    5. I Press ‘log in’
    6. The pop-up shows again
    7. retry step 4 & 5 and repeat infinetely

    Anybody who understands this problem and maybe has an idea how to solve it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    It sounds like you have .htaccess authentication setup, that’s something which triggers before WordPress is a somewhat common security measure.

    If so, the username and password it’s asking for there would be separate from what you setup in WordPress.

    Do you recall setting up such a thing?

    Thread Starter SjorsP

    (@sjorsp)

    11 years, 7 months ago

    I don’t recall anything like that. Is there any way to check if I have set up anything like that?

    Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    Sure, what is the link to the site? If I can see it in action, I can probably tell what it is.

    Thread Starter SjorsP

    (@sjorsp)

    11 years, 7 months ago

    The url to the website is: thetravellingpa.com

    Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    Ah, that appears to be something added by your hosting provider. It looks like regular .htaccess password protection, but it’s actually a captcha, and a completely ineffective captcha at that given that it shows what you should enter in plain text.

    To be honest, a completely ineffective security measure is a waste of everyone’s time. If I were in your shoes, I’d ask the hosting provider to remove it. If you don’t want to do that, the pop-up says exactly what it wants you to enter. Once you do that, *then* you can log in with your WordPress account details.

    Thread Starter SjorsP

    (@sjorsp)

    11 years, 7 months ago

    Hi James,

    Thanks a lot. The problem has been somewhat dealt with (the Captcha shows on my MacBook and doesn’t refresh so I can use it twice), but I’ve still contacted my host. Thanks again for your help!

    Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    You’re welcome!

Viewing 7 replies - 1 through 7 (of 7 total)

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