Extra Weight Only

Resolved due to no answer

It’s not saved, right? Are other fields saved ok? What plugin and WooCommerce versions do you use?

Could you try to update WooCommerce to the latest version and check this again?

Thanks.

I need temporary access to your admin panel to investigate the issue. Is this possible? You can contact me directly with this form: http://www.emailmeform.com/builder/form/GoH3kP4h60pzZeCgK9xfVM.

The issue is related to Suhosin php patch. It limits maximum internal field name length to 64 symbols, by default. All fields having longer names get dropped. Extra Weight Only, Subtotal With Tax and Shipping Class Overrides have length of 65+ symbols. To fix this you need to change Suhosin config option “suhosin.post.max_name_length” to, say, 128.

Did you reload php/web server after that? If so, then please try to disable suhosin temporary, to check if it affects plugin (suhosin.simulation = On).

Please check suhosin.request.max_varname_length option value. It should be also 128. There might be other options limiting field name length. If you are aware of any it would be good to check them also.