Updated to 2.8 version: new posts not displayed

  • svanch

    (@svanch)


    11 years, 8 months ago

    Hello,
    I’ve just updated to 2.8 version and the last post I’ve published on FB disappeared.
    I checked on Plugin status and I saw this message: Your Facebook page (scoprireilmarocco) cannot be accessed via the Graph API
    Please verify that your Facebook page is Public, that it is not a Personal account, and that it has no Country, Age or other restrictions enabled.

    I have no restrictions in the FB page and I haven’t changed anything, just updated the plugin…

    I’m using the shortcode: [ik_fb_feed] and my website is scoprireilmarocco.com

    thank you for your help!

    https://wordpress.org/plugins/ik-facebook/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author richardgabriel

    (@richardgabriel)

    11 years, 8 months ago

    Hey svanch!

    Well that sounds unfortunate, I’m sorry you’re having this issue?

    Can you let me know what version you were on before?

    Is the plugin able to access the Test Feed?

    Try resaving your Basic Options screen, and verifying that no weird spaces or anything were somehow introduced when you upgraded.

    Best,
    Richard

    Plugin Author richardgabriel

    (@richardgabriel)

    11 years, 8 months ago

    Hey svanch!

    Just touching base on this issue.

    If I don’t hear back, I will assume this issue resolved itself (they do that from time to time.)

    Best,
    Richard

Viewing 2 replies - 1 through 2 (of 2 total)

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