Plugin Author
Damian
(@timersys)
Looks like a js error. Try enabling debug mode in the settings page to see the js unminified and find the problem
Hi, thx for reply.
I’ve just updated to the latest version, and enable debug mode, however the box still can’t show.
What’s next can I try?
Thanks!
Plugin Author
Damian
(@timersys)
Hi I didn’t say it was going to fix the issue. Im tryin gto figure out what the issue is in first place.
It seems your cache plugin or another plugin is minifying all your javascript. Could you please turn that off ?
Hi, thanks for your reply!
I am using 2 cache tools
1. Clondflare (js minifying turned on)
2. W3 Total Cache (all minifying turned off)
For testing, I’ve tried to:
1. turn off all Clondflare and W3 Total Cache
2. clear all cache
3. enable Debug mode in Popups
4. Deactivate “Scroll Back to Top” and “Scroll Triggered Box” plugins (which are doing similar things with Popups)
Seems no help.
Now I activate them back, however, I leave all js minifying off.
Hi, I think I found out the reasons now.
It seems that the issue is caused by other plugin “Q2W3 Fixed Widget”
When I deactivate this, everything become ok, the poppup box can be showed.
However, if I want to know that plugin activate, what can I do to fix this problem?
Hi again.
I got it fixed.
Here is what I have done, hope this can help others with the same issue:
1. Go to the setting of “Q2W3 Fixed Widget” (Fixed Widget Options)
2. Enable “Use jQuery(window).load() hook”
3. Set the hook priority to 50
Thanks all.
Plugin Author
Damian
(@timersys)
Im glad you have it fixed!. As you commented Scroll Triggered Box can be replaced with popups plugin, instead of having two different plugins
Thanks!
