• Resolved timbrd

    (@timbrd)


    Backup files are uploaded in the root but not in “UpdraftPlus” folder, here is the log:

    0022.435 (0) Google Drive: successfully obtained access token
    0023.246 (0) Google Drive: creating path: /UpdraftPlus
    0033.590 (0) Google Drive id_from_path failure: exception: Error calling POST https://www.googleapis.com/drive/v2/files: (500) Internal Error (line: 79, file: /var/www/******.org/wp-content/plugins/updraftplus/includes/Google/Http/REST.php)
    0034.081 (0) Google Drive quota usage: used=91.4 Mb, total=15360 Mb, available=15268.6 Mb

    https://wordpress.org/plugins/updraftplus/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Looks like Google had a hiccup at the point where UD gets a reference to the folder. As a result it instead went into no folder. Was that a single time? Probably won’t happen again.

    David

    Thread Starter timbrd

    (@timbrd)

    Actually it happened twice in the row. It might be a good idea to catch the exception and retry the request.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi Tim,

    Yes – I added that to the to-do list when I wrote my reply.

    Best wishes,
    David

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    The development version of UpdraftPlus will now retry this, once, if an exception occurs. Given that this is the only time we’ve ever seen this, with over 100,000 users, a more complicated retry strategy probably isn’t needed at this stage.

    David

Viewing 4 replies - 1 through 4 (of 4 total)

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