Lightbox not working

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    11 years, 8 months ago

    @gemba – Please provide a link to your site with a URL showing this specific issue.

    Thanks!

    – Cais.

    Thread Starter gemba

    (@gemba)

    11 years, 8 months ago

    Thanks for getting back to me!

    The gallery can be found here, http://www.beverley-hotel.com/accomodation/rooms/

    Plugin Contributor photocrati

    (@photocrati)

    11 years, 8 months ago

    @gemba – Looking at your site with Chrome Developer tools points to the fancybox scripts not being found. There may have been an issue with the update process and you may need to manually update via FTP over-writing all files and folders under /plugins/nextgen-gallery/

    Please try that and let us know if this helps.

    Thanks!

    – Cais.

    Thread Starter gemba

    (@gemba)

    11 years, 8 months ago

    Thanks Cais, I have tried uploading via FTP but the issue is still there.

    The Chrome console is showing the lightbox pointing to the test site (which no longer exists). I have tried to update this in ‘Other options’ but it does not seem to be taking effect

    Plugin Contributor photocrati

    (@photocrati)

    11 years, 8 months ago

    @gemba – OH? Good eye … I missed that. Please try the Reset Option under Gallery > Other Options. This should sort the “migration” issue you are seeing that is causing the paths to not be correctly rendered.

    Thanks!

    – Cais.

    Thread Starter gemba

    (@gemba)

    11 years, 8 months ago

    Thanks! Really appreciate your help; that’s fixed it!! 🙂

    Plugin Contributor photocrati

    (@photocrati)

    11 years, 8 months ago

    @gemba – Great news! Thanks for letting us know.

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)

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