Hey there,
Do you have link to this happening?
Cheers.
Its a private forum, so I would have to create a login/pwd for you. Is there any way to do this offline?
Thanks!
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
How familiar are you with JavaScript and JavaScript debugging?
Hey there,
Unfortunately as per the forum rules we’re to keep support here and not email:
http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff
Not sure what the moderators would say if you sent credentials privately. Sorry.
Take care.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Yes, that would defeat the purpose of using a public forum. You may want to consider private, professional support to begin with.
I could post a screen shot.
Andrew, I can do some Javascript debugging, its just been a few years since I’ve had to touch it.
Here it is cutoff:
<img src=”http://i1296.photobucket.com/albums/ag9/VintageCostumes/video-off_zps01f60dc0.png”>
Here it is with theme 20-12:
<img src=”http://i1296.photobucket.com/albums/ag9/VintageCostumes/video-on_zps183b3646.png”>
I can’t inspect the elements or look at the code used with a screenshot, hard to know for sure.
You’ll need to do as Andrew suggested and considering hiring someone. Sorry.
Once it is public and we can see then please feel free to share that link.
Take care.