Added information: I have tried to export logged in as both network administrator and as site administrator.
The only network-wide plugins activated are:
domain mapping
supercache
wordfence
anti splog
comment indexer
google indexer
installer
multisite privacy
multisite plugin manager
snapshot
user reports
wordpress network theme stats
the multisite handles more than 50 sites.
All data from the tickets are in the database and the OFX export works OK
Investigating further and I will try to find if there is a plugin conflict.
Plugin Author
Malcolm
(@malcolm-oph)
Try as much as I can, I have not been able to reproduce this problem, so as I see it the only way forward is for me to see the StageShow database entries specific to your site.
If you could contact me, via my contact page here (or using my email which I believe you already have) then we’ll take this further.
Once resolved further information will be posted here)
Also having an issue with the offline validator not showing any records.
Chris.
Plugin Author
Malcolm
(@malcolm-oph)
The SQL query that generates the data for both TDT export and the Offline Validator included some “hard-coded” StageShow DB Tables names. This query failed if the WP tables prefix was redefined in wp_config.php, resulting in an empty database result.
This query is only used by these two functions.
Fixed in v4.0.2
Excellent!
When will that update be release?
Brilliant! I have a show tonight using the plug in for the first time!
Looking forward to seeing it all work.
Verified the 4.0.2 release and now everything works brilliant. Sales/ticket delivery/online and offline Validation, it all just works.
Thanks a lot Malcolm for your efforts. Super support and response.
Cheers!
